When you become
a
member, we help you optimize the four core value centers of your business so you can thrive in your community.
Business Performance
To understand what’s working in your pharmacy and what isn’t, you need more than data. You need insights. That’s why
assigns your pharmacy a business coach—to guide you through every report and offer straightforward advice so you can make confident,
data-driven business decisions. Our coaches have years of independent pharmacy experience and a unique ability to translate numbers on the page into actionable steps you can take to improve your business.
Benchmarking and Analytics | Financial Management | Labor and Productivity Inventory Management | Protecting Profitability
From quick-hit overviews to flexible dashboards with comprehensive details, we make sure you have the most important data points at your disposal, as well as expert insight to help you make the most of it.
Benchmarking and Analytics
Benchmarking and Analytics
Financial Management
Your business coach evaluates your financials, identifies key profit drivers, highlights areas of opportunity and develops an action plan to increase revenue by optimizing your current practices.
Financial
Labor and Productivity
Using benchmarks and other financial indicators, your business coach advises you on how you can operate more efficiently with a few simple adjustments to your labor costs, staff levels and store hours.
Labor and Productivity
Inventory Management
See what’s impacting your current turnover rate as your business coach uncovers inefficiencies and helps you make adjustments to maximize your inventory turns.
Inventory Management
Protecting Profitability
Your business coach shares proprietary analytics with you to help you stem profit leakage while we improve your reimbursement through our data-driven contract negotiations and MAC challenges.
Protecting Profitability
Click on each tab to
explore more
Managed Care
Improving the health of your patients starts with having a healthy business. You can’t help the people in your community if you’re not profitable and growing. This is why we combine actionable analytics, technology and professional services to ensure you get the reimbursement you deserve. By negotiating ideal contracts that maximize your profit margins and providing resources that minimize your profit leakage, we handle the biggest threats to your pharmacy business—all so you can focus
on your patients.
Strategic Contracting | Pre and Post Edit
Claims Reconciliation | Central Pay
MAC Challenges
Strategic Contracting
Our PSAO, Elevate Provider Network, negotiates smarter payer contracts based on our long-term strategy for managing the impact of preferred cost-share networks, which helps us maximize your profit margins.
Strategic Contracting
Pre and Post Edit
Think of this service as your own claim proofreader. It automatically reviews every submission for data accuracy and applies real-time edits, so small typos never jeopardize your full reimbursement.
Pre and Post Edit
Claims Reconciliation
Our sophisticated reconciliation software helps you avoid write-offs by verifying all your third-party payments, pinpointing underpaid claims and preventing missed checks from going unnoticed.
Claims Reconciliation
Central Pay
This service gives you complete cash flow visibility so you can see when your cash is tied up in receivables or when claim errors are preventing you from getting the reimbursement you deserve.
Central Pay
MAC Challenges
With more than a million claims loaded into our pharmacy performance system each week, we’re able to identify negative-margin MAC prices and file all applicable claims for you.
MAC Challenges
In-Store Experience
Whether it’s your signage, your shelves or the smiles on your employees’ faces, everything your patients encounter while visiting your pharmacy contributes to their overall experience. It’s why creating a convenient, enjoyable and memorable environment can mean the difference between a one-time visit and a lifelong customer.
Employee Development | Patient Services
Front-End Impact | Merchandising Signage
Employee Development
We customize and conduct an intensive training course for your pharmacy that empowers your staff to contribute more effectively to the success of your business.
Employee Development
Front-End Impact
Your business coach works with you to fine tune your non-prescription business, simplify how you source over-the-counter products and capitalize on high-performing special promotions.
Front-End Impact
Signage
We give you the flexibility to showcase your pharmacy’s distinctive identity in addition to being powered by
so your customers know your unique business is backed by a name they can trust.
Signage
Merchandising
From pricing to planograms, we leverage the science behind consumer buying habits and give you hands-on assistance in your store from a merchandising specialist to create an optimal shopping environment.
Merchandising
Patient Services
Using a variety of tools and tactics under the guidance of your business coach, we help you develop more influence over your patients and inspire them to take their medication as directed.
Patient Services
Marketing
Your pharmacy means so much more
to your patients than a place to get prescriptions filled. To them, it’s a
one-of-a-kind destination for personalized care that serves their community in a way that only your pharmacy can. However, conveying
that message in a compelling way
can be difficult. But with our customizable marketing tools and
a dedicated advertising manager
on your side, defining and connec-
ting with your target audience is easier than you think. We’ll help you attract more patients and build loyalty by executing proven marketing strategies that showcase your unique brand and extend your reach within your community.
Prescriber and Patient Strategies
Community Marketing | Local Brand Support National Brand Awareness | Advocacy
Prescriber and Patient Strategies
Your business coach leverages analytics to pinpoint prime patients and influential prescribers and then advises you on which tactics will work best to communicate with them.
Prescriber and Patient Strategies
Community Marketing
National Brand Awareness
Local Brand Support
Through a variety of tools and services, we help you manage your pharmacy's marketing efforts, appearance in search results and online presence, enabling you to cultivate lasting brand awareness that drives foot traffic over time.
Local Brand Support
Advocacy
Community Marketing
Your advertising manager works with you to develop targeted marketing strategies that help you connect more effectively with the people in your community through Google advertising, social media support, outbound calls and more.
National Brand Awareness
We advertise nationally in support of our monthly health themes and promote the value of community pharmacies like yours to help you leverage the pervasive brand recognition of
Advocacy
We provide tools and resources to help you join us in the independent pharmacy advocacy movement, while our Government Affairs team works tirelessly to support legislative change on Capitol Hill.
Want to build a stronger, more profitable pharmacy?
Become a member today and we’ll partner with you to simplify your business operations, amplify your brand and protect your independence. Whether you need a business coach, advertising manager or merchandising specialist, our entire team of experts is dedicated to helping you get the most out of each value center. You’ll also gain the guidance, support and power of 3,000 Good Neighbor Pharmacy members who are solving the same problems you face every day.
Good Neighbor Pharmacy
Good Neighbor Pharmacy
Learn more
Good Neighbor
Pharmacy,
Good Neighbor Pharmacy.
Good Neighbor Pharmacy
Join
Management
Optimizing every element of your front end is crucial. And to help you leave a positive impression on every person who walks through your door, we provide proven tools and expert guidance that will make it easier to deliver the type of experience your patients are craving.
Good Neighbor Pharmacy
Benchmarking and Analytics
Financial Management
Labor and Productivity
Inventory Management
Protecting Profitability
Benchmarking and Analytics
Financial Management
Your business coach evaluates your financials, identifies key profit drivers, highlights areas of opportunity and develops an action plan to increase revenue by optimizing your current practices.
Financial Management
Labor and Productivity
Using benchmarks and other financial indicators, your business coach advises you on how you can operate more efficiently with a few simple adjustments to your labor costs, staff levels and store hours.
Labor and Productivity
Inventory Management
See what’s impacting your current turnover rate as your business coach uncovers inefficiencies and helps you make adjustments to maximize your inventory turns.
Inventory Management
Protecting Profitability
Your business coach shares proprietary analytics with you to help you stem profit leakage while we improve your reimbursement through our data-driven contract negotiations and MAC challenges.
Protecting Profitability
Managed Care
To understand what’s working in your pharmacy and what isn’t, you need more than data. You need insights. That’s why
as signs your pharmacy a business coach—to guide you through every report and offer straight-forward advice so you can make confident, data-driven business decisions. Our coaches have years of independent pharmacy experience and a unique ability to translate numbers on the page into actionable steps you can take to improve your business.
Strategic Contracting
Pre and
Post Edit
Claims Reconciliation
Central
Pay
MAC
Challenges
Strategic Contracting
Our PSAO, Elevate Provider Network, negotiates smarter payer contracts based on our long-term strategy for managing the impact of preferred cost-share networks, which helps us maximize your profit margins.
Strategic Contracting
Pre and Post Edit
Think of this service as your own claim proofreader. It automatically reviews every submission for data accuracy and applies real-time edits, so small typos never jeopardize your full reimbursement.
Pre and
Post Edit
Claims Reconciliation
Our sophisticated reconciliation software helps you avoid write-offs by verifying all your third-party payments, pinpointing underpaid claims and preventing missed checks from going unnoticed.
Claims Reconciliation
Central
Pay
MAC Challenges
With more than a million claims loaded into our pharmacy performance system each week, we’re able to identify negative-margin MAC prices and file all applicable claims for you.
MAC
Challenges
Central Pay
This service gives you complete cash flow visibility so you can see when your cash is tied up in receivables or when claim errors are preventing you from getting the reimbursement you deserve.
In-Store Experience
Improving the health of your patients starts with having a healthy business. You can’t help the people in your community if you’re not profitable and growing. This is why we combine actionable analytics, technology and professional services to ensure you get the reimbursement you deserve. By negotiating ideal contracts that maximize your profit margins and providing resources that minimize your profit leakage, we handle the biggest threats to your pharmacy business—all so you can focus
on your patients.
Employee Development
Patient
Services
Front-End Impact
Signage
Merchandise
Employee Development
We customize and conduct an intensive training course for your pharmacy that empowers your staff to contribute more effectively to the success of your business.
Employee Development
Patient Services
Using a variety of tools and tactics under the guidance of your business coach, we help you develop more influence over your patients and inspire them to take their medication as directed.
Patient
Services
Front-End Impact
Your business coach works with you to fine tune your non-prescription business, simplify how you source over-the-counter products and capitalize on high-performing special promotions.
Front-End Impact
Signage
We give you the flexibility to showcase your pharmacy’s distinctive identity in addition to being powered by
so your customers know your unique business is backed by a name they can trust.
Signage
Merchandise
From pricing to planograms, we leverage the science behind consumer buying habits and give you hands-on assistance in your store from a merchandising specialist to create an optimal shopping environment.
Merchandise
Marketing
Whether it’s your signage, your shelves or the smiles on your employees’ faces, everything your patients encounter while visiting your pharmacy contributes to their overall experience. It’s why creating a convenient, enjoyable and memorable environment can mean the difference between a one-time visit and a lifelong customer.
Optimizing every element of your front end is crucial. And to help you leave a positive impression on every person who walks through your door, we provide proven tools and expert guidance that will make it easier to deliver the type of experience your patients are craving.
Prescriber and Patient Strategies
Community Marketing
Local Brand Support
National Brand Awareness
Advocacy
Prescriber and Patient Strategies
Your business coach leverages analytics to pinpoint prime patients and influential prescribers and then advises you on which tactics will work best to communicate with them.
Prescriber and Patient Strategies
Community Marketing
Your advertising manager works with you to develop targeted marketing strategies that help you connect more effectively with the people in your community through Google advertising, social media support, outbound calls and more.
Community Marketing
Local Brand Support
Through a variety of tools and services, we help you manage your pharmacy's marketing efforts, appearance in search results and online presence, enabling you to cultivate lasting brand awareness that drives foot traffic over time.
Local Brand Support
National Brand Awareness
We advertise nationally in support of our monthly health themes and promote the value of community pharmacies like yours to help you leverage the pervasive brand recognition of
Good Neighbor
Pharmacy.
National Brand Awareness
Advocacy
We provide tools and resources to help you join us in the independent pharmacy advocacy movement, while our Government Affairs team works tirelessly to support legislative change on Capitol Hill.
Advocacy
Marketing
Managed
Care
Business
Performance
In-Store
Experience
Managed
Care
Marketing
In-Store
Experience
Business
Performance
Business
Performance
Managed
Care
In-Store
Experience
Marketing
When you become a
member, we help you optimize the four core value centers of your business so you can
thrive in your community.
Click on tabs below to explore more
Business
Performance
Managed
Care
In-Store
Experience
Marketing
Managed Care
Improving the health of your patients starts with having a healthy business. You can’t help the people in your community if you’re not profitable and growing. This is why we combine actionable analytics, technology and professional services to ensure you get the reimbursement you deserve. By negotiating ideal contracts that maximize your profit margins and providing resources that minimize your profit leakage, we handle the biggest threats to your pharmacy business—all so you can focus on your patients.
Strategic Contracting
Pre and
Post Edit
Claims Reconciliation
Central
Pay
MAC
Challenges
Business
Performance
In-Store
Experience
Strategic Contracting
Our PSAO, Elevate Provider Network, negotiates smarter payer contracts based on our long-term strategy for managing the impact of preferred cost-share networks, which helps us maximize your profit margins.
Pre and Post Edit
Think of this service as your own claim proofreader. It automatically reviews every submission for data accuracy and applies real-time edits, so small typos never jeopardize your full reimbursement.
Pre and
Post Edit
Claims Reconciliation
Our sophisticated reconciliation software helps you avoid write-offs by verifying all your third-party payments, pinpointing underpaid claims and preventing missed checks from going unnoticed.
Claims Reconciliation
Central Pay
This service gives you complete cash flow visibility so you can see when your cash is tied up in receivables or when claim errors are preventing you from getting the reimbursement you deserve.
Central
Pay
MAC Challenges
With more than a million claims loaded into our pharmacy performance system each week, we’re able to identify negative-margin MAC prices and file all applicable claims for you.
MAC
Challenges
In-Store Experience
Whether it’s your signage, your shelves or the smiles on your employees’ faces, everything your patients encounter while visiting your pharmacy contributes to their overall experience. It’s why creating a convenient, enjoyable and memorable environment can mean the difference between a one-time visit and a lifelong customer.
Optimizing every element of your front end is crucial. And to help you leave a positive impression on every person who walks through your door, we provide proven tools and expert guidance that will make it easier to deliver the type of experience your patients are craving.
Employee Development
Patient
Services
Front-End Impact
Signage
Merchandise
Managed
Care
Marketing
Employee Development
We customize and conduct an intensive training course for your pharmacy that empowers your staff to contribute more effectively to the success of your business.
Employee Development
Patient Services
Using a variety of tools and tactics under the guidance of your business coach, we help you develop more influence over your patients and inspire them to take their medication as directed.
Patient
Services
Front-End Impact
Your business coach works with you to fine tune your non-prescription business, simplify how you source over-the-counter products and capitalize on high-performing special promotions.
Front-End Impact
Signage
We give you the flexibility to showcase your pharmacy’s distinctive identity in addition to being powered by
so your customers know your unique business is backed by a name they can trust.
Good Neighbor
Pharmacy,
Signage
Merchandise
From pricing to planograms, we leverage the science behind consumer buying habits and give you hands-on assistance in your store from a merchandising specialist to create an optimal shopping environment.
Merchandise
Marketing
Your pharmacy means so much more to your patients than a place to get prescriptions filled. To them, it’s a one-of-a-kind destination for personalized care that serves their community in a way that only your pharmacy can. However, conveying that message in a compelling way can be difficult. But with our customizable marketing tools and a dedicated advertising manager on your side, defining and connecting with your target audience is easier than you think. We’ll help you attract more patients and build loyalty by executing proven marketing strategies that showcase your unique brand and extend your reach within your community.
Prescriber and Patient Strategies
Community Marketing
Local Brand Support
National Brand Awareness
Advocacy
In-Store
Experience
Business
Performance
Prescriber and Patient Strategies
Your business coach leverages analytics to pinpoint prime patients and influential prescribers and then advises you on which tactics will work best to communicate with them.
Prescriber and Patient Strategies
Community Marketing
Your advertising manager works with you to develop targeted marketing strategies that help you connect more effectively with the people in your community through Google advertising, social media support, outbound calls and more.
Local Brand Support
Through a variety of tools and services, we help you manage your pharmacy's marketing efforts, appearance in search results and online presence, enabling you to cultivate lasting brand awareness that drives foot traffic over time.
Local Brand Support
National Brand Awareness
We advertise nationally in support of our monthly health themes and promote the value of community pharmacies like yours to help you leverage the pervasive brand recognition of
Good Neighbor
Pharmacy.
National Brand Awareness
Advocacy
We provide tools and resources to help you join us in the independent pharmacy advocacy movement, while our Government Affairs team works tirelessly to support legislative change on Capitol Hill.
Advocacy
Learn more
Want to build a stronger, more profitable pharmacy?
Become a member today and we’ll partner with you to simplify your business operations, amplify your brand and protect your independence. Whether you need a business coach, advertising manager or merchandising specialist, our entire team of experts is dedicated to helping you get the most out of each value center. You’ll also gain the guidance, support and power of 3,000 Good Neighbor Pharmacy members who are solving the same problems you face every day.
Good Neighbor Pharmacy
Good Neighbor Pharmacy
Good Neighbor Pharmacy
Join
Business Performance
To understand what’s working in your pharmacy and what isn’t, you need more than data. You need insights. That’s why
as signs your pharmacy a business coach—to guide you through every report and offer straight-forward advice so you can make confident, data-driven business decisions. Our coaches have years of independent pharmacy experience and a unique ability to translate numbers on the page into actionable steps you can take to improve your business.
Good Neighbor Pharmacy
Benchmarking and Analytics
Financial Management
Labor and Productivity
Inventory Management
Protecting Profitability
Marketing
Managed
Care
Benchmarking and Analytics
From quick-hit overviews to flexible dashboards with comprehensive details, we make sure you have the most important data points at your disposal, as well as expert insight to help you make the most of it.
Benchmarking and Analytics
Financial Management
Your business coach evaluates your financials, identifies key profit drivers, highlights areas of opportunity and develops an action plan to increase revenue by optimizing your current practices.
Financial Management
Labor and Productivity
Using benchmarks and other financial indicators, your business coach advises you on how you can operate more efficiently with a few simple adjustments to your labor costs, staff levels and store hours.
Labor and Productivity
Inventory Management
See what’s impacting your current turnover rate as your business coach uncovers inefficiencies and helps you make adjustments to maximize your inventory turns.
Inventory Management
Protecting Profitability
Your business coach shares proprietary analytics with you to help you stem profit leakage while we improve your reimbursement through our data-driven contract negotiations and MAC challenges.
Protecting Profitability
Strategic Contracting
Community Marketing