Human Capital Management Case Study
Helping a New York based company navigate an
employee satisfaction
survey
A consulting firm with new leadership in human resources
Company background
Client Challenges
A newly employed Chief People Officer (CPO) was unexpectedly tasked with managing results for a year-end employee satisfaction survey completed by almost 400 employees. The CPO needed to evaluate results and provide meaningful data to the executive committee in a short timeframe.
BDO’s Human Capital Management team received the raw survey results and aggregated the data into an easily digestible presentation quickly. BDO provided:
BDO’s Solution
Recommendations and next steps to improve the survey process moving forward.
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Data analysis, breaking survey results by question and demographics, providing a simplified way to view results.
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Company Benefits
The client was able to identify gaps and opportunities for improvement in a survey that had not been updated since 2014.
BDO was able to provide the people in place quickly to evaluate results and provide meaningful guidance for assessing and increasing employee satisfaction.
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