Omnichannel Sourcing
SAP Customer Activity Repository (CAR) is an application platform that meets the unique challenges presented by large retail datasets. It uses new technologies to provide retailers with:
Predictive capabilities
Auditing of POS sales data
Dynamic data tiering to store “warm” and “cold” data
CAR also fortifies real-time Inventory Visibility to optimize order fulfillment strategies.
Select the best source for any order (warehouse, store, vendor, etc.)
Noting the importance of one source of truth in consolidating their data, a major Grocery group recently found :
Integration of records (ERP, merchandising, supply chain, etc.)
When businesses synchronize their reporting and planning strategies, they can better predict customer needs and ensure that the right products are in the right places at all times.
Assortment Planning
SAP Merchandise and Assortment Planning (MAP) matches the breadth and depth of in-store product assortment to the retailer’s sales and profitability goals. Real-time performance metrics combine with powerful simulation capabilities to offer:
Planning functionalities
Having product on-hand in the correct amounts will drive in-store
impulse purchases:
89%
sometimes or always add impulse items
to their basket
78%
of men
of women
Promotion Management
Traditional reporting systems fail to capture the necessary layers of data. Luckily, retailers now have numerous services that integrate with SAP CAR to analyze data in real-time at the lowest granularity.
Customer Analytics
Increased traffic
Increased margins
Increased sell-through
(reduces post-promotion stock)
Greater customer loyalty
Promotions that are personalized and effectively planned can drive more sales and build bigger baskets.
SAP Promotion Management for Retail (PMR) is a comprehensive solution for creating retail offers and preparing them for advertising.
It helps generate:
Pricing is a key element of promotion management. LifeCycle Pricing from Rizing,
a Software-as-a-Service (SaaS) tool, marries pricing strategy to the SAP environment.
Effectively refocusing promotions can:
Increase operating margin dollars by
Smart Business KPI/SAP Fiori®
Standard Fiori analytical apps, leveraging the Smart Business KPI Modeler, can aid multichannel sales analysis.
SAP’s cloud-based strategic analytical application provides a self-service data visualization and dashboarding tool with an intuitive user interface.
SAP Analytics Cloud
SAP’s on-premise analytical application lets retailers connect to the SAP CAR HANA virtual data model directly to perform real-time analytics.
SAP BusinessObjects
Ultimately, data analytics can drive optimal inventory management, crucial to surviving today’s retail landscape:
Reasons consumers found Out-of-Stocks:
Knowledgeable client services will identify gaps and opportunities in a company’s omnichannel customer engagement strategy in order to create and maintain a personalized, consistent shopping experience across all channels.
Clienteling
Expert client services:
80%
reduction in manual effort for reporting
90%
increased visibility for customer shopping behaviors
50%
increased visibility for customer loyalty
Customization for seasonal/non-seasonal retailers
Robust analysis
Reporting options
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20%
2%
Increase gross margin dollars by
in missed sales worldwide due to Out-of-Stocks
$984B
Empty shelves
31%
Lack of staff/
locked up
18%
Staff could
not locate
14%
Mismatched ad price vs. store price
14%
Other
23%
Enable highly scalable operations to optimize workloads
Streamline store management and IT to lower costs
Increase business agility through a flexible configuration
Support national and international growth
Retailers need to map out which capabilities will help them maximize their own efforts and produce an effective transition to smarter customer engagement.
Rizing Consumer Industries provides end-to-end services for every stage of a retailer’s transformation. Whether you require an ironclad business case before your software investment, you're currently ready for an SAP implementation, or you need services and support to transition after your go-live date — Rizing can help.
Your Rizing Partnership
Learn more about Rizing’s wide array of Customer Asset Repository support services >
Learn more about Rizing’s LifeCycle Pricing software platform >
Visit rizing.com to discover more >
$145B
in North America alone!
Get the Actionable Insight You Need, Today
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