By Tim Denman
Adjusting to the New Normal
GROCERY TECH
TRENDS STUDY 2020
PRESENTED BY
A year of massive disruption has forced grocers to adjust operations, as well as their tech stacks, to keep pace with the digital leaders. The 5th Annual Grocery Tech Trends Study explores the changing market and benchmarks 68 individual technologies for industry maturity and investment plans.
SPONSORED BY
5th Annual Grocery Tech Study produced in collaboration between RIS News and Progressive Grocer
STUDY HIGHLIGHTS
20% of grocers will start a major analytics upgrade in next 12 months
68 unique technologies benchmarked for maturity and spend trends
More than 400 individual data points tracked
87% of grocers enjoyed revenue increases over the past year
60% of respondents named advancing digital capabilities as a top business opportunity
25% of grocers are currently upgrading click-and-collect capabilities
20% of grocers will start a major analytics upgrade in next 12 months
25% of grocers are currently upgrading click-and-collect capabilities
60% of respondents named advancing digital capabilities as a top business opportunity
84% of grocers report an increase in year-over-year IT spend
More than 400 individual data points tracked
68 unique technologies benchmarked for maturity and spend trends
5th Annual Grocery Tech Study produced in collaboration between RIS News and Progressive Grocer
84% of grocers report an increase in year-over-year IT spend
20% of grocers will start a major analytics upgrade in next 12 months
25% of grocers are currently upgrading click-and-collect capabilities
60% of respondents named advancing digital capabilities as a top business opportunity
87% of grocers enjoyed revenue increases over the past year
84% of grocers report an increase in year-over-year IT spend
More than 400 individual data points tracked
68 unique technologies benchmarked for maturity and spend trends
5th Annual Grocery Tech Study produced in collaboration between RIS News and Progressive Grocer