2020 STORE EXPERIENCE STUDY
Convergence of Stores and Digital Technology Redefines Retail
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Retail is at a tipping point as we say “goodbye” to the 2010s and “welcome” to the 2020s. The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.
Annual Store Experience Study
17th
Top Transformational Tech Investment for 2020
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AI/Machine Learning Investment Recommendations
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Top Strategic Priorities for 2020
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Last Mile Fulfillment Investments for 2020
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Annual Store Experience Study
17th
STUDY HIGHLIGHTS
By Lee Holman and Joe Skorupa
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