RIS20 Supply Chain Tech Study-pregate retail supply chain, retail supply chain technology, retail warehouses, retail distribution centers, COVID-19 retail, retail essential workers, retail inventory, retail demand planning, retail execution, inventory visibility, retail IT budget, retail supp

By Joe Skorupa

Balancing Supply Chain Resilience and Efficiency

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SUPPLY CHAIN TECHNOLOGY STUDY 2020

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Gaping holes emerged in the retail supply chain during the early days of the COVID-19 pandemic. The most obvious were massive stock outs and category shortages. However, problems also included unsold stock sitting on store shelves, overflowing warehouses and DCs, out-of-season products, inability to accommodate booming e-commerce sales, and lack of good options to optimize last-mile delivery and curbside pickup. In this Supply Chain Technology Study, RIS benchmarks the state of the retail supply chain, identifies technologies that are keys to success, and recommends ways retailers can improve their ability to recover quickly from future disruptions.

IT budget that goes toward supply chain support

Respondents with more than $1 billion in revenue

Product assortment sourced outside North America

Respondents dedicated to supply chain or C-level

Believe essential supply chain workers need to be protected

STUDY HIGHLIGHTS