Building the Future-Proof Enterprise
31st Annual Retail Technology Study
By Tim Denman
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With a year of unprecedented disruption behind them and continued uncertainty ahead, retailers are digging deep to fortify their enterprises with the technological firepower needed to compete. RIS’ 31st Annual Retail Technology Study explores where retailers will allocate their 60% increase in IT spend this year and into the future. The highly anticipated research report benchmarks more than 80 unique retail solutions to pinpoint the industry’s maturity across the technology landscape. Find out where the industry leaders are making big bets and what you need to do to keep pace.
Overall Sales From Digital Channels
32
%
Will Have Next-Gen Workforce Management Solutions Within Two Years
50
%
Currently Investing In In-Store Pickup/Return of Web Goods Solutions
33
%
Expanding Unified Commerce Initiatives Is a Top Technology-Driven Strategy
40
%
Application Integration Is a Top Challenge
50
%
Increased IT Spend Year Over Year
60
%
Retailers Saw Revenue Increase in Past Year
50
%
Study Respondents Hold VP Titles or Higher
56
%
STUDY HIGHLIGHTS
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