T
Preparing
O
M
O
R
O
W
R
for the
Supply Chain
of
Supply Chain Technology Study 2021
Average share of tech budget allocated to supply chain technologies, fees, labor, and costs
30%
Diversifying the supplier base tops the list of investment strategies for 2022
44%
Lack of real-time
inventory visibility is the top obstacle that needs
to be overcome to
improve efficiency
50%
Optimizing fulfillment to improve margins tops the list of investment strategies
in 2021
62%
Optimizing for speed is
the top fulfillment opportunity to be seized
to increase sales and margins
70%
Health and safety procedures for workers is the top social, political or environment issue
76%
STUDY HIGHLIGHTS
By Joe Skorupa
PRESENTED BY
Retail sales roared back in 2021 and offered welcome breaks for shoppers to satisfy pent-up demand between worrisome regional surges of the Delta variant. The retail supply chain, however, did not return to normal. Strong consumer demand outpaced supply chain operations, causing product shortages and excessive lead times, which were further complicated by a tight labor market and lack of supplier capacity. In the “Supply Chain Technology Study 2021,” RIS benchmarks the state of the retail supply chain, identifies technologies that are keys to success, and recommends ways retailers can build a supply chain of the future that ensures resiliency against the next major disruption.
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Health and safety procedures for workers is the top social, political or environment issue
76%