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By: Liz Dominguez
The retail workspace is fraught with volatility. The sales space often features a high turnover rate, and companies holding tight to legacy systems face challenges across their enterprise as outdated processes often lead to unnecessary manual labor and inefficient and unsatisfactory working conditions. Over the last two years, in what has been coined “The Great Resignation,” we’ve seen retention rates take a dive, and employees holding more power over the benefits and amenities offered. What are the standout must-haves? According to recent workforce rankings, some common themes across all recognized retailers include communication and support amid COVID-19, work-life balance, flexible working environments, strong health benefits and perks, a mission-driven company culture, work that is challenging and exciting, and a company that has a clear direction.
+557,200
Retail sales job openings projected each year over the next decade
Rebuilding Workforce
Ideals to Come Back
The Great
Acceptance
Facing a High Turnover Reality
“Most of those openings are expected to result from
the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.”
From Walmart to Schnucks Markets and Circle K to Levi’s, workforce transformations are happening at breakneck speeds. Explore how retailers can embrace innovation and technology that strengthens and modernizes the workforce, incentivizes staff loyalty and bolsters recruiting efforts, and ultimately creates a more powerful consumer experience.
— Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Retail Sales Workers
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