By Maia Jenkins
Almost half of U.S. frontline retail employees – and two-thirds of frontline managers – are thinking of leaving their jobs in the next few months. “Not enough workplace flexibility” is the No. 1 reason, finds McKinsey & Company. As we navigate peak selling season and beyond, attracting and retaining workers is top of mind and paramount to providing a seamless, memorable, and personalized customer experience.
What the Seasonal Retail Workforce Wants
Voices From
the Frontline
EXPLORE REPORT
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What both yearly and seasonal workers want
Segmenting populations to offer retention-boosting benefits
Leveraging technology to create a seamless, personalized employee experience
Mitigating high levels of turnover and navigating the talent crunch
(and Yearly!)
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In this follow-up special report, we’ll dive deeper into:
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EXPLORE REPORT
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