Mobility Program Evolution
International Business Travel
Mobility Analytics
Future Direction and Challenges
Return on Investment
A Breakout Year
5%
18%
13%
Not something we are focused on
36%
55%
54%
Important but there are other priorities in the next year
60%
27%
33%
Very important
Americas
APAC
EMEA
Not something we are focused on
Important but there are other priorities in the next year
Very important
Our surveys seemed to indicate a regional difference in how industry professionals value program data.
Mobility Analytics
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regional reports
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#5 Challenge
#4 Challenge
#3 Challenge
#2 Challenge
#1 Challenge
Policy enhancements
Cost reduction
Transferee/assignee experience
Operational efficiencies
Greater integration with Talent Management function
Americas
APAC
EMEA
Policy enhancements
Cost reduction
Transferee/assignee experience
Operational efficiencies
Greater integration with Talent Management function
We also surveyed Summit participants to identify the primary challenges they face with their Mobility programs. Although we gave them nine areas to choose from, in each region the top five responses were the same, although the order varied.
What are the top challenges your Talent Mobility
program faces in the next 12-24 months?
Future direction and challenges in Mobility
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Americas
2%
APAC
5%
EMEA
0%
We’re advanced – we provide ROI metrics regularly
Americas
45%
APAC
22%
EMEA
33%
We think ROI is like the Loch Ness Monster…everyone’s heard of it, but no one’s really seen it!
Americas
53%
APAC
73%
EMEA
66%
We’re thinking about it but have no formal process in place to calculate ROI
We’re advanced – we provide ROI metrics regularly
We think ROI is like the Loch Ness Monster…everyone’s heard of it, but no one’s really seen it!
We’re thinking about it but have no formal process in place to calculate ROI
How well does your program calculate ROI for moves and share the data with key stakeholders?
Participants admitted that measuring Mobility ROI is a work in progress.
It’s been interesting to watch the evolution of best practices for measuring return and benefits from Mobility activity. Mobility teams are becoming more adept at distinguishing the various purposes for relocations, and that’s opening the door to improved return analyses.
Measuring Return on Investment (ROI)
Cross-border transfers are universally popular from a corporate perspective – participants noted the potential cost-savings from these international transfers.
Cross-border Transfers
What We Learned
In ROI-related breakout sessions at the Summits, Mobility professionals reported
more success, for example, in quantifying the returns/benefits from relocations for specific business purposes (e.g., opening a sales office). In contrast, benefits stemming from relocations for things like skill development or corporate exposure are not as easy to quantify; companies are defining those in more qualitative ways.
What We Learned
It’s relatively difficult to permanently transfer employees to the APAC region, due in part to cultural unfamiliarity and financial differentials. But we also heard it’s possibly even more important to permanently place employees within APAC countries, since businesses there tend to work with companies that have a personal stake in the region.
%
50
169
25
Multinational organizations were represented
Mobility professionals participated
During the work sessions at the Summits, it was remarkable to see the consistency across Mobility program practices and priorities around the globe. We also noted subtle regional differences that should guide the next generation
of international Mobility programs.
Participation increase in our three regional Summit meetings (Americas, APAC and EMEA) over 2016
®
2017 proved to be our biggest year to date for the insideMOBILITY program.
A Breakout Year!
Singapore
APAC
Amsterdam
EMEA
Denver
Americas
A snapshot and comparison of key findings from our 2017 insideMOBILITY Summits held in Denver, Amsterdam and Singapore.
State of Mobility
Not confident
Americas
20%
APAC
27%
EMEA
33%
Unsure
Americas
17%
APAC
22%
EMEA
27%
Somewhat confident
Americas
49%
APAC
37%
EMEA
20%
Americas
15%
APAC
14%
EMEA
20%
Very confident
Based on that survey, it’s not surprising that participants at the Americas Summit zeroed in on this topic. The consensus at that Denver meeting was that Mobility professionals need to go deeper than basic data. Macro-level numbers and averages can mask significant programmatic problems. Participants also noted that predictive analytics are as important as performance analytics.
Not confident
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regional reports
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Fun Fact
Unsure
Somewhat confident
Very confident
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regional reports
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How confident are you that your international business travelers are in compliance with tax and immigration rules of the countries they’re visiting?
Another common theme across the regions was that companies are confronted with increasing areas and levels of complication—for example, related to immigration, visa requirements and transferee/assignee taxation.
Extended Business Travel Compliance
Mobility in the world ahead
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regional reports
See more about the insideMOBILITY program
To create the space and time to fill that consultative role, many Mobility offices are outsourcing functions that ensure successful relocation experiences. They’re working directly with vendors for specific services or outsourcing Mobility operational matters to relocation management companies.
That’s just a flavor of some of the key findings from the 2017 insideMOBILITY Summit meetings. Download your copy of each region’s full report:
We saw at the Summits that Mobility programs are extending beyond the “moving, caring and feeding” of transferees. Transferee experience and operational excellence remain a priority, of course. But many Mobility professionals reported that thanks to proactive internal outreach within their organizations, Mobility is becoming a valued resource for business units and departments as they plan expansions and new initiatives.
Mobility Program Evolution
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Meet, share and connect with your peers at an insideMOBILITY event in 2018!
September 21
June 12-13
Singapore
Munich
Denver
© 2017 Graebel Companies, Inc. All rights reserved.
Global Mobility Summits in 2018:
February 26-28
We’re pleased that insideMOBILITY has become a comfortable home where Talent Mobility professionals can network, learn from each other and raise the bar within this industry.
