Open and ongoing communication is foundational to building trust and community. Invite your team to share important moments or personal wins during morning huddles. Regular check-ins with employees are a proven way to build trusting relationships and boost employee engagement and retention. Rounding provides leaders with an avenue to gather feedback on what’s working well and what’s not to ensure individuals feel heard and understand the rationale behind decisions, even when their leader’s response is “no.”
Facilitating small, consistent interactions
Leading with compassion
Employees need more than an open-door policy; they need leaders who are compassionate and willing to have an open mind and heart. Listening and showing up can be a difference-maker in someone’s day. Leaders should not take on the role of a therapist, but they can strive to be present and trusted advisers. Take the initiative to educate yourself on the signs of stress and burnout and become familiar with helpful resources, such as employee assistance programs (EAPs).
Leading with compassion
Facilitating small, consistent interactions