Profile
"West Oak’s success has come from always putting our clients’ best interests first and always finding ways to improve and add more value to them"
Andrew mcquiston,
west oak family office, wellington-altus private wealth
Loretta Hartley joined the Total Insurance Agencies team in 2013, bringing with her a decade of experience in health and safety and human resources. Total Insurance Agencies specialise in the traditionally male-dominated industry of heavy motor and mobile plant insurance.
Loretta grew up around trucks as her parents owned a transport business for over 30 years. She spent her formative years working in the family business, so she understands the trials and tribulations that her customers face every day. Commencing as an authorised representative of NTI enabled Loretta to hone her transport insurance skills for five years before joining the Resilium Insurance Broking network in 2017. This role provided exposure to other industries and insurance requirements.
Today, Loretta manages a team of enthusiastic insurance advisors mostly made up of women. She is also raising two children. Having ambitious parents who instilled a strong work ethic has made Loretta a successful and competent businesswoman who has grown the enterprise into a stable customer-focused insurance agency.
Po Box 110, Helidon Q 4344
043 188 0551
loretta@totalia.com.au
au.linkedin.com/in/loretta-hartley-221b027
totalia.com.au
Loretta Hartley
Director
Total Insurance Agencies
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2020–present
Insurance Business Magazine | Key Media
Deputy Principal at Australian Christian College - Southlands
Doctor of Education
2020–present
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2021
Ted Talk in collaboration with key media
Year 7 Community Leader and Leader for Learning Technologies and Platforms at Northern Beaches Christian School
Master of Business Administration, 2017–2019
2021
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2013
Ted Talk in collaboration with key media
Master of Education (Curriculum and Pedagogy)
2013
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Ted Talk in collaboration with key media
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2013–present
2006–2019
2020–present
2020–present
2021–present
Loretta Hartley
Director
Total Insurance Agencies
Read on
Special Report
Home
Bio
Milestones
Profile
Milestones
Insurance Business Magazine | Key Media
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Ted Talk in collaboration with key media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Ted Talk in collaboration with key media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Ted Talk in collaboration with key media
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Ted Talk in collaboration with key media
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2013–present
2006–2019
2020–present
2020–present
2021–present
Loretta Hartley
Director
Total Insurance Agencies
Read on
Special Report
Home
Bio
Milestones
2021–present
2020–present
2020–present
2006–2019
2013–present
2021–present
Insurance Business Magazine | Key Media
National Manager at Link Financial Group
2021–present
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2020–present
Human Resources Magazine | key media
Recognized as one of Insurance Business Australia’s Elite Women in 2020 and 2021
Completed her Advanced Diploma of Leadership and Management
at the Australian College of Commerce and Management in 2022
2020–present
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2020–present
Human Resources Magazine | key media
In 2020, formally commenced volunteer mentor program in the insurance industry,
helping support and shape the industry’s future
Also in 2020, co-founded the Women’s Wellness Hour of Power, an idea borne out of
a collective of women in the insurance and finance industry – working mothers in particular – who are juggling their many roles and responsibilities daily
Recognised by Insurance Business as one of its 5-Star BDMs in 2021
Recognised as one of IB’s Elite Women in 2022
2020–present
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2006–2019
Human Resources Magazine | key media
Assumed her first national relationship management role at Telstra eBusiness (now Sunrise Exchange), where she was responsible for the management of relationships with underwriters and brokers nationwide
Worked at BRIC, Ace/Chubb, Ansvar, CGU, AIG, and Gallagher Bassett
Joined Brooklyn Underwriting as relationship manager, a national role
2006–2019
2009–2011
2013–present
human resources | key media
Director at Total Insurance Agencies
NTI Roadteam Agent of the Year, 2015
Commerce Roma Customer Service Award Nominee, 2017 and 2018
Resilium Insurance Broking Silver Practice Award 2020/21
Recognised as one of Insurance Business Australia’s Elite Women in 2022
2013–present
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Milestones