DIGITAL
TRANSFORMATION
real estate
global corporate services
BETTER USER
EXPERIENCE
Click through for an overview of the five phases of the digital transformation process.
People and process are the top priorities.
When does technology reduce and when does it increase complexity and administrative efforts?
Questions
to
Answer
Corporate digital transformation reinvents the entire corporate culture, radiating new changes from the center. Newmark's holistic approach to digital transformation considers all aspects of a transformation- people, process, environment, data and technology.
the role of technology
Technology doesn't solve problems. People committed to process and innovation do.
60%
40%
THE DIGITAL TRANSFORMATION PROCESS
Digital Strategy | Enable real activity and synchronize systems across your enterprise.
Business Intelligence | Bring your data together to visualize trends and deliver predictive insights
Internet of Things (IoT) | Create smart buildings and workplaces with connected devices, sensors, badges, and systems
01 STRATEGY
Digital Health Check | Check your system’s performance to enable consistent and efficient operations
Data Health Check | Check your organization’s data quality and governance to enable optimal insight into your real estate portfolio
Process | Bring your data together to visualize trends and deliver predictive insights
02 OPTIMIZE
Software | Identify the right software and implement it successfully
Implementation | Design and configure systems, seamlessly integrating new and existing software
Support Services | Get training and access to technical support, system upgrades, and maintenance
03 build
Smart Buildings | Introduce technology and connect systems to enhance the productivity of buildings, workplaces, and people
Workplace Management | Measure and analyze space usage in one location or across an entire portfolio
User Experience | Engage people with a seamless user-friendly, personalized and location driven experience on any device
Reservation Systems | Track arrivals and departures for improved service and safety
04 EXPERIENCE
Location Analysis Tools | Explore potential locations virtually with overlaying critical factors.
Portfolio Analysis and BI | Aggregate building, occupancy, cost, and business data across your entire portfolio.
05 visualize
CLIENT SUCCESS
STORIES
HIGHER EMPLOYEE
EFFICIENCY
INCREASED BUSINESS REVENUE
Multi-Country Portfolio
Did you know?
Successful digital transformation takes a holistic view and happens at the center of the organization.
Digital transformation is primarily about people and processes; technology is secondary. More than 60% of IT projects fail because they overlook people, data or processes.
How will you enable your organization's digital transformation?
How do intercultural influences and local pre-requisites impact my real estate technology strategy?
Which KPIs and benchmarks are helpful to drive my real estate strategy?
Does my current technology support my organization in the optimal way?
What type of user experience does your real estate department provide to your employees?
Which locations are more cost efficient than others, and why?
GLOBAL AGILE
TEAM
Human-centered design and collaboration are at the heart of our methodologies.
The Digital Solutions team is passionate about people and agile business outcomes. We help real estate organizations transform and adapt to new digitised business processes. We believe people support what they help create. We help you design solutions for your people, customers and stakeholders so that you can adopt technology with speed and drive innovation programs at scale.
AGILITY AND INNOVATION
TECHNOLOGY
DATA
PEOPLE
PROCESS
ENVIRONMENT
Though ‘data’ has been a buzzword years,
our experience has shown us that having the relevant data to manage a portfolio is still a challenge.
The right data is a key driver for a successful digital transformation and the basis for decision-making,
and we help you identify and understand yours.
People are the most essential element of a digital transformation. At Newmark, we engage employees, managers, leaders and external stakeholders to ensure buy-in and maximize success.
Consistent process creates the safety of structure, empowering your team to feel more secure in the cultural shifts that underpin the success of every digital transformation.
We want technology to be tangible across the whole Transformation Project so we often use a Proof of Concept to demonstrate how technology can contribute to the end-to-end solution. Prototypes allow us to develop deep technology expertise and create a quick turnaround.
One of our guiding principles is that consider both macro and micro influences in the business environment in order to define the best solutions for our clients. Success is built on on full context.
digital transformation
components
HOVER OVER THE ICONS TO LEARN MORE ABOUT HOW EACH TEAM MEMBER APPROACHES TRANSFORMATION
"I enjoy seeing new capabilities come to life, as when I worked with a global operating retailer to reshape a paper-based process and bring it into the digital world."
UNITED STATES
DON IVERSON
DON IVERSON
CANADA
DAVID SOROKAN
DAVID SOROKAN
"Working with large international organizations can be challenging at times, but it's also very rewarding. I find fulfillment in being able to offer our clients solid solutions to resolve their issues and improve the usability of their system."
POLAND
Monika Zdziechowska
Monika Zdziechowska
"I see the people factor as one of the biggest drivers for a successful digital transformation. While working on a recent global implementation project, I was challenged with a variety of individuals and cultures that required understanding and accomodation in order to provide a workable and globally-accepted digital solution."
ENGLAND
ADAM GREEN
ADAM GREEN
"I enjoy challenging transformations. Using my passionate approach to change within operations, I once guided the UK's largest plant organisation through the adoption of new technology and operational processes, transforming a small team dependent on manual procedures to a fully-digitized property management function."
SOUTH KOREA
DAVID LYTOLLIS
DAVID LYTOLLIS
"I enjoy seeing new capabilities come to life, as when I worked with a global operating retailer to reshape a paper-based process and bring it into the digital world."
GERMANY
FRANZISKA SCHMITT
FRANZISKA SCHMITT
I accompanied the largest FM Service Provider transition in Germany. For me, leading the technology deployment team in requirements analysis and system design for the Technical Facilities Management workstream (O&M) has been challenging and rewarding at the same time. I have learned how to guide people to move away from a static mindset and think outside of the box together to find the best possible solution."
LATIN AMERICA
SERGIO PEREZ
SERGIO PEREZ
"Real estate has traditionally lagged behind as an industry when it comes to technical innovation, but the team at Newmark never settles for the status quo. Transformations vary dramatically from country to country around the globe, and the current environment requires a global team like ours, capable of jumping ahead to provide the best possible digital experience for our clients."
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Transformative
US Relocation
& Incentives
STANDARDIZATION OF GLOBAL DATA PROCESSES
gap analysis & transaction streamlining
FOUR COUNTRIES – ONE WAY OF WORKING
LARGEST FM TRANSFORMATION
IN GERMANY
HIGHER EMPLOYEE
EFFICIENCY
BETTER USER
EXPERIENCE
Multi-Country Portfolio
AGILITY AND INNOVATION
INCREASED BUSINESS REVENUE
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