Workforce operations
Our research reveals that manufacturers are using these technologies across the value chain for various operations:
Cloud
Customer and
sales operations
After-sales service
Supply chain, sourcing and order management
Product and service development
Production operations and maintenance
IoT
Automated workflows
Data and analytics
AI/machine learning
64%
40%
49%
32%
41%
50%
34%
48%
27%
26%
42%
35%
32%
40%
34%
41%
39%
32%
33%
33%
48%
31%
23%
45%
20%
39%
43%
43%
35%
48%
Workforce operations