To deliver our vision we shall focus on five key pillars which shall drive the returns for customers, employees, and shareholders shareholders:
Across all of our Events First strategy, and the pillars, we are driving implementation through an emphasis on retaining and building upon the strength of our people and UBM culture.
With the acquisition of Advanstar, UBM added to its portfolio:
Opportunities to further efficiency and gain effectiveness:
We will standardise our core operating and business systems
on a region by region basis:
In a world where technology is increasingly part of our proposition and our customers’ experience, we have an opportunity to lead its application to drive advantage and value for our customers.
Aimed at ensuring that we maximise our growth potential by actively managing our portfolio and being disciplined about where we choose to focus. This is to ensure we get the best returns for our time, effort and resources.
Focused on ensuring we are making the most of customer-centric and innovative ways of interacting with our customers. These innovations will be underpinned by relevant data and insight to enhance the customer experience.
Platform standardisation by region
By delivering value to our customers, principally through
live events, UBM will continue to create financial returns which are
then used to further enhance our overall value proposition
Ensuring we have a slick and well-oiled machine underpinning what we do – driving continuous improvement in both efficiency and effectiveness; both at the individual event level as well as for the pan-UBM activities and functions that we undertake.
Systematically driving improvement across the portfolio
Maximise event and customer ROI potential
Rigorous approach to “where we play”, active management of the organic portfolio and disciplined acquisition process
Building on the best of today and sharpening excellence
Various technologies are changing the market
and presenting new opportunities for customer engagement:
UBM strives to be the world’s leading
B2B events company.
We will prioritise investment in Events because we see an opportunity to drive growth, margin and returns for the
Group over the longer term.