Digital Transformation for
How can you digitize your
paper-based operations?
Your Path to Operational Digitization
Seeing the value of digitization is the first step. The next is doing it.
Enable Process Optimization through Automation, Analytics, & AI
Convert paper-based form templates into electronic forms for direct digital capture, apply business rules, and validate operational data
Apply business rules to digital forms to enforce process completions and automate downstream steps, and unlock operational insights through analytics dashboards and AI-powered analysis
West Monroe's approach will prioritize quick-win initiatives that rapidly realize tangible value while building the foundation for long-term optimization
20+% Savings Potential*
transform
Predictive Analytics
Enhanced Process Optimization
Assistive AI
Data-Driven Decision Making
10-20% Savings Potential*
improve
End-to-End Workflow Management
Process Automation
Accelerated Issue Resolution
Operational Data Validation
5-10% Savings Potential*
Digital Data Query
QUICK WINS
QUICK WINS
Data extraction from legacy documents
Between 1-3 months for full digitization
•
•
TRANSFORM
Operational optimization through industry-leading technologies
Greater than 6 months to realize benefits
•
•
Improve
Operational digitization and automation
Between 3-6 months to realize benefits
•
•
Process Parameter Augmentation
Data Structuring & Analysis Enablement
Paper Data Digitization
Let's unlock new insights with old data, and bring your operations into the future.
Steven Lupo
Partner, Healthcare & Life Sciences
slupo@westmonroe.com
Adam Welsh
Partner, Healthcare & Life Sciences
awelsh@westmonroe.com
Ryan Milton
Director, Technology & Experience
rmilton@westmonroe.com
Nitin Bhatia
Director, Technology & Experience
nbhatia@westmonroe.com
Our team brings extensive industry and digital expertise and a commitment to long-term strategic value for our clients
Click on each member to learn more
OUR TEAM
See how it's done!
West Monroe can help you transform paper and legacy forms into digital assets by applying AI technologies and automation - enhancing your ability to unlock insights and capacity for continuous improvement.
Many Life Sciences companies still rely on paper-based forms to manage and execute mission-critical operations. These manual methods are time-consuming, error-prone, complicate data management, slow operational analysis, and underutilize operational and quality insights from data stuck on paper documents.
Life Sciences
TIME
Digitize Paper-Based Records through AI-
Enhanced OCR
Capture Data Digitally with Electronic Forms & Workflows
Scan legacy paper documents into digital files, then extract data from those files and organize in a structured data store through AI-enabled optical character recognition and natural language processing
Steven has extensive experience leading design, development, and implementation of complex enterprise systems within highly regulated environments, including public health-focused government agencies.
Adam has delivered value for large pharmaceutical companies, healthcare providers, health plans, and government agencies, including the Centers for Disease Control and Prevention and the Food and Drug Administration.
Ryan specializes in the architecture and development of complex workplace solutions built on SharePoint and Office365.
Nitin has highly respected skills in IT strategy design and analysis, application design and implementation, enterprise architecture and design, software lifecycle, systems integration, and project and program management.
Technology is the key to life sciences innovation. That’s where Steven comes in. He understands how to rally diverse stakeholders around a common vision for using technology to unlock new value from the organization’s life science mission. For example, he architected a six-year, $50+ million enterprise laboratory informatics solution for a public health initiative – earning support and trust from the CIO and advisory board for his implementation strategy recommendations.
Steven has extensive experience leading design, development, and implementation of complex enterprise systems within highly regulated environments, including public health-focused government agencies. This has prepared him well to help clients articulate challenges amid today’s complexities, reach consensus on a path forward, and then deliver – leveraging the full power of West Monroe’s capabilities.
Before joining West Monroe in 2023, Steven led the GxP Digital Solutions practice at Kymanox in Boston, where he was responsible for methodology used to guide clients’ digital transformation and automation initiatives. Previously, he spent two decades in roles with Dovel Technologies and with Genzyme (A Sanofi Company). He earned a bachelor’s degree in biochemistry from Wheaton College Massachusetts.
Steven has been swimming competitively since the age of five. He enjoys gardening, coaching his sons’ youth baseball teams, and spending family time on Cape Cod during the summer.
WHAT MAKES steven DIFFERENT
With a combination of business and IT acumen, Steven can bridge divides within an organization and facilitate successful collaboration. He has a particular aptitude for helping diverse internal and external stakeholders visualize complex concepts, develop shared visions, and achieve the consensus necessary to make critical decisions.
WHERE steven MAKES AN IMPACT
Steven Lupo
Partner, Healthcare & Life Sciences
slupo@westmonroe.com
Scientific and domain technologies are leading transformation across the health and life sciences sector. Adam is at the center of this evolution. He has led multiple enterprise-wide solution initiatives, including the first-ever laboratory information management system (LIMS) for the US Food and Drug Administration—a five-year transformation.
Over the course of his career, Adam has delivered value for large pharmaceutical companies, healthcare providers, health plans, and government agencies, including: the Centers for Disease Control and Prevention; the Department of Defense; the Food and Drug Administration; the Administration for Children and Families; the Agency for Healthcare Research and Quality; the National Cancer Institute; and the National Institute of Allergy and Infectious Disease.
He has spent most of his career working with chief information/informatics officers, regulatory/compliance leaders, and chief medical officers in areas spanning laboratory systems to enterprise technology strategy.
His experience includes managing molecular biology laboratories in both academic and private sector environments, with roles ranging from conducting bench science through managing large teams comprised of doctoral and medical researchers.
Prior to joining West Monroe in 2022, Adam was an executive with Dovel Technologies. He earned a bachelor’s degree from the University of Vermont and an MBA in finance and strategy from Babson College – Franklin W. Olin School of Business.
Born and raised in Canada, Adam was a Division I ski racer for the University of Vermont, which won the NCAA championship his freshman year. He enjoys snowboarding, mountain biking, and Muay Thai and mixed martial arts. He has been a volunteer Muay Thai coach for young athletes for the past 15 years.
WHAT MAKES adam DIFFERENT
Adam has a lifelong passion for mentoring and coaching in both the workplace and personal life.
He is a recognized thought leader across the health/life science IT and patient safety domains and has served on several national committees and boards, including the Maryland Technology Council Board, the Consumers Advancing Patient Safety Founding Advisory Board, and the Health Information Systems Society Government Relations Round Table. He is a founding member of the National Health IT Collaborative for the Underserved.
WHERE adam MAKES AN IMPACT
Adam Welsh
Partner, Healthcare & Life Sciences
awelsh@westmonroe.com
If you need a modern digital workplace solution that helps you achieve critical business goals while contributing to a more productive, engaged workforce, talk to Ryan. He was the lead architect on two intranets that were named one of the World’s 10 Best Intranets by the Nielsen Norman Group.
It’s not just third-party organizations that rate Ryan’s solutions highly, either – satisfaction increased 30% amongst his client’s employees upon launch of their new intranet.
Ryan specializes in the architecture and development of complex workplace solutions built on SharePoint and Office365. He excels at understanding the needs and goals of his clients and collaborating with development teams to translate those requirements into effective solutions for diverse groups of employees.
Prior to joining West Monroe, Ryan worked as a SharePoint administer and developer in the education sector. He earned his Bachelor’s degree in Computer and Information Technology from Purdue.
Ryan has spent his entire career as a digital workplace architect and has a keen understanding of how the workplace has changed and continues to shift. His drive and dedication is evident in his personal life as well – an Eagle Scout, he remains an avid outdoorsman and enjoys going on large camping trips with his friends and family, including his wife Elizabeth, daughter Addison, and dog Dexter.
WHAT MAKES ryan DIFFERENT
Ryan is a leader in the development of our Digital Workplace offering, bringing his vast experience in the space to ensure the offering aligns with the complex challenges organizations are facing today. Leaning on his experience, Ryan is able to provide clients with a unique and innovative perspective to the issue drivers they are facing.
WHERE ryan MAKES AN IMPACT
Ryan Milton
Director, Technology & Experience
rmilton@westmonroe.com
Nitin focuses on delivering value to his clients through transformative custom software that enables businesses. His unique blend of technical depth, business acumen, and value-driven project management will help you build solutions so you can deliver on your goals. Nitin helped implement a critical internal business solution that has enabled their client to reduce internal risk by streamlining processes to eliminate a critical key-man risk.
Nitin brings enthusiasm for client delivery along with a focus on internal improvement on the overall process at West Monroe. As we have continued to scale internally, Nitin is helping drive standardization, which he sees as the path to the future.
Nitin joined West Monroe after earning his master’s degree from Purdue University.
An early bird, Nitin enjoys getting up at the crack of dawn to play golf. Newly married, the couple recently welcomed their first child to their home in Chicago. Nitin also enjoys travelling internationally and has recently learned to recreate some of his mom’s Indian food recipes.
WHAT MAKES nitin DIFFERENT
Nitin has developed highly respected skills in IT strategy design and analysis, application design and implementation, enterprise architecture and design, software lifecycle, systems integration, and project and program management.
WHERE nitin MAKES AN IMPACT
Nitin Bhatia
Director, Technology & Experience
nbhatia@westmonroe.com
COMPLEXITY
Reach out to West Monroe today to transform your operations!
For more information, reach out to Steve Lupo via email:
slupo@westmonroe.com or Linkedin
Digital Transformation for Life Sciences
Path to Digitization
Savings Potential
Solution Demo
Our Team
Path to Digitization
Digital Transformation for Life Sciences
Savings Potential
Solution Demo
Our Team