Knowledge Graph
Link workers and work to build a digital footprint across multiple systems.
Category Metrics
Drill down into specific types of work categories or worker behaviors to pinpoint exact areas for improvement.
Repetitive Work
Use natural language processing and clustering to identify meaningful concentrations of repetitive work that can be eliminated or automated.
Service Capacity
Deduce demand patterns of work and uncover supply discrepancy.
Process Mining
Identify broken and mismanaged processes, including failed automation efforts, to evaluate and rework.
Effort Model
Derive effort estimates for repeatable work, enabling decisions about how quickly backlogs can be processed and automated.
