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"The violence hasn't gone away":
Urgent tips surge in NC schools and in classrooms across the country
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Say Something - Someone's Listening
Surge in Life Safety Tips Since March 2020
Back to School Concerns
Many schools across the country, and in North Carolina, are reopening full time. Moore County, in fact, will transition its middle and high schools to Plan A on March 29, which means schools will be open for in-person learning five days a week.
The development is definitely welcome news to students, parents and faculty alike, but SROs and counselors are also expressing concern that the transition could be an added stress on an already overwhelmed generation.
"In depression you pull into yourself, you stop reaching out to people," Rebecca Mabe, the SRO at Union Pines High School, said. "That's part of everything that's about."
Moore County Schools Police Department Captain Rodney Hardy added that schools are actively preparing for students return by placing signs and posters about Say Something, as well as promoting the program on the school district website.
"Kids have such information bombardment day in and day out, but to keep that reinforcement, we need to keep that in their mind that 'I have a resource to go to,'" Hardy said.
Arthur Frye, the Chief of Moore County Police Department, said he also expects more students to reach out on their own behalf.
"Since the pandemic a lot of kids are reaching out themselves instead of maybe reaching out through a friend. Social media is working 24 hours a day so that's the way most of the word gets out."
Nicole Hockley, whose organization simultaneously pushes for gun control, shares in the concern that back to school won't be an immediate back to normal.
"When you take a child who's potentially already at risk, and then put them in an extreme circumstance like that, and then reintroduce them back into a school system, it can be very unsettling if they don't have the capabilities to manage that change," Hockley said. "I think during COVID most schools have been fantastic about figuring out how to stop the spread of COVID through physical measures of distancing, masks, barriers. I don't think enough attention has been given to mental health, support for kids."
For Officer Mabe, that's a challenge she accepts, and she won't let a mask hide her smile when her school's halls are bustling again.
"Through your eyes, through your words, through your actions."
Reporting by Jonah Kaplan
Digital Story by Maggie Green
Watch the Full Interview
At Sandy Hook Promise, crisis counselors designate more urgent tips like the one in Moore County as a Life Safety Tip, where at least one life is in imminent danger.
Indeed, depression, anxiety and suicidal thoughts were pre-existing conditions before the COVID-19 pandemic, but an ABC11 I-Team investigation finds tip line data pointing to a more frequent rate of critical calls and more severe cases.
The top five tip categories, meanwhile, are Bullying, Cutting/Self Harm, Suicide, Depression and Drug Use.
"The numbers tell us that even though kids aren't in school, the violence is still there. The harm is still there," Nicole Hockey, the co-founder of Sandy Hook Promise, told ABC11. "We've had kids say, 'I feel like I'm a burden to my family right now.' This is heartbreaking stuff. Whether they're in their home, their community or school, they need this lifeline. They need this system and they need those crisis counselors to help get them through this."
Nicole's son, Dylan, was among the 20 students killed at Sandy Hook Elementary School. Today he would be 15 years old and a freshman in high school.
"Dylan's death, although I wish it had never happened, has put me on a new purpose and this is what I'll be doing as long as I'm breathing every day of my life. Working to save kids."
CARTHAGE, NC - Her job might require her to carry a gun, but Rebecca Mabe says her most important weapon is her ability to listen.
"Some kids just need to know you care," Mabe, the Student Resource Officer (SRO) at Union Pines High School, said to ABC11. "They want to talk, tell you what's going on in their lives, what's happening. Just someone there to listen."
A mother of five herself, Mabe is also a former deputy at the Lee County and Moore County sheriff's offices. Those positions also prioritize protecting the sanctity of life, but this school year in particular Mabe is recognizing the need to protect students from themselves.
"They're lonely. They're sad," Mabe said. "They want things to get back to normal. They want their friends and school family and learn and grow and be safe and feel safe."
Fortunately for Mabe and her other colleagues in the Moore County Schools Police Department, there is another tool to help amplify those faint voices of despair: the Say Something Anonymous Reporting System.
First introduced in North Carolina in 2019, Say Something is the flagship program of Sandy Hook Promise, the organization founded by the grieving parents from the 2012 massacre in Newtown, Connecticut. Across the state, more than 433,000 students in grades 6-12 have been trained to use the system, along with nearly 4,300 educators--and counting.
The anonymous reporting system, which is now being deployed throughout North Carolina's 115 school districts, empowers students, educators and administrators, to recognize signs and signals of individuals who may be at risk of hurting themselves or others, and anonymously report this information through an app, website, or 24/7 Crisis Center Hotline.
Those tips all flow to a team of highly trained counselors at Say Something's national office in Florida, where they receive and respond to tips in real time.
The counselors, meanwhile, are able to engage with the tipster in real time through talk, text, email or however the tipster first made contact. Simultaneously, the counselors then connect with designated staff at the respective school to determine the next plan of action.
"We had a student who reached out about another student that was saying they couldn't do it anymore and they were, in their own way, saying goodbye to several different friends," Officer Mabe said of a recent tip. "He felt like he wasn't welcome at home, he doesn't have his school friends. He was alone, and lonely, and just in despair and he couldn't handle it anymore."
Within 10 minutes of receiving that tip, crisis counselors contacted Mabe, who worked swiftly to confirm the teenager's identity and address. She made a house call, found the teen in distress, and together with his parents helped him seek further treatment at a local hospital.
The tip, Mabe insisted, saved the teenager's life.
"It opened his eyes to the fact that he wasn't alone. He had people that cared about him."
In addition to serving North Carolina, the Sandy Hook Promise Crisis Center is the first line of defense for nearly 1.5 million students in 7,000 schools in nearly two dozen states across the country.
"COVID has been a game-changer and certainly not a positive game-changer at all," Hockley said. "School is more than just a place of books. It's a place where you can create connections and that connection is a huge refuge for kids wherever they are. They're missing that."
In some regions, like Houston and the New York City Tri-State-Area, the rate of Life Safety Tips increased 44%; in San Francisco, there's been a 144% surge compared to 2019.
Pennsylvania, the only other state besides North Carolina to deploy the system statewide, partnered with Sandy Hook Promise to build its own app and crisis center in Harrisburg.
According to the Pennsylvania Attorney General's Office, From July 2019 until March, 13 2020, 17% of tips received were designated as Life Safety matters, but starting in March, 37% of tips received were in this category - a 118% spike.
"I've called for the placement of a mental health counselor in every single school in Pennsylvania," PA Attorney General Josh Shapiro told ABC11's sister station WPVI. "It's one of the reasons why we've engaged with parents directly to try and help them spot signs of trouble with their students."
Shapiro, however, also warned of the potential for tips on depression and abuse going underreported because students aren't around each other to recognize a red flag.
At the start of COVID-19 health restrictions, Pennsylvania's Safe2Say was on track to receive approximately 37,000 tips for the entire school year, an increase of roughly 15,000 tips from the previous school year. Instead, Safe2Say recorded 23,745 tips by June, 30 2020.
"We truly are only seeing the very top layer and this runs so much deeper," Hockley said, echoing Shapiro. "Talk to your kids. Don't just leave them in their room or in their basement on the computer looking at their school work. Work alongside them. Be connected and be that trusted adult for your child."
"School is more than just a place of books. It's a place where you can create connections and that connection is a huge refuge for kids wherever they are."
Suddenly withdrawing from friends, family and activities.
Bullying, especially if targeted toward differences in race, religion, gender or sexual identity.
Excessive anger, lack of patience.
Chronic loneliness or social isolation.
Persistent thoughts of harming themselves or others.
Making direct threats toward a place, another person or themselves.
Bragging about access to weapons.
Recruiting help or audiences for an attack.
Directly expressing a threat as part of a plan.
The 9 Warning Signs
Students and educators in the Say Something program are taught to learn these warning signs:
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Source: Sandy Hook Promise