The health plan provides a new mom with a link to an AI avatar that asks her some questions after delivery and identifies postpartum depression as a potential complication.
A health plan nurse is alerted and uses an AI-enabled scheduling tool to identify a doctor and help the mother set up an appointment.
The doctor focuses on the patient and confirms the diagnosis while ambient AI pre-populates the chart. The doctor uses a real-time tool to determine pharmaceutical options and electronically prescribe antidepressants as well as refer the patient to an in-network therapist for ongoing treatment.
The pharmacy uses AI to check for drug interactions and fills the script. If she misses a refill and the pharmacy can’t reach her, the health plan reaches out to see if she is having side effects or if there are any health-related social needs that are posing barriers to her adhering to her medications.
The health plan offers the patient access to an app that – combined with medication, ongoing therapy, and overseen by her physician – can reduce depression.
