Mind the Skills Gap 2020
We asked U.K. employers and employees about skills and training during the COVID-19 pandemic.
SMEs say the pandemic highlighted skills gaps within their organisation.
For small- and medium-sized businesses (SMEs), the skills deficits are:
Health and safety
When asked what the most important future skills are likely to be, nearly half (48%) said the ability to quickly adapt to changes in the working environment.
SMEs believe the ability to adapt will be the most important future skill.
of SMEs have accelerated their digital transformation.
of employees have undertaken skills training in 2020.
Since the start of 2020, only 3 in 10 (31%) of SME employees have undertaken skills training or professional development.
Within this group, nearly 8 in 10 (78%) believe that their current workforce has the right skills to support their organisation’s digital transformation journey and future growth.
Only 18% of SME employees expect to undertake training in the next 12 months.
of employees feel prepared for the digital workspace.
Read the full 2020 survey findings in the report.
Download full report
When asked about working in a digital workplace, 7 in 10 (70%) SME employees said that they feel prepared, with 21% saying they feel ‘very prepared’ and 49% stating that they feel ‘somewhat prepared’.
Among this group, nearly 95% believe that these skills gaps are significant enough to hamper their organisation’s future growth and success.