Alfred Williams & Company + Vanderbilt University
HELLO
Dear Ryan, On behalf of Alfred Williams & Company, thank you for the opportunity to submit a response to the 5-Year Agreement RFP. We are profoundly thankful for the 13 incredible years servicing the needs of the university. Your business has been integral to the growth of our Nashville office and has been a source of valuable learning for our team. Rest assured, our team remains committed to providing exceptional value to Vanderbilt University and its affiliates. As consultants, we are dedicated to helping each department evaluate their needs, with examples from the Hill Center & Baker Building buildouts, as well as developing a dedicated DIRTT modular wall team as another example of our dedication. Our team has found a great deal of joy in the many relationships we have formed as well as continuing to see the campus grow and develop. We appreciate the opportunity to continue being furniture consultants to the University as it has truly been a pleasure to work with an organization that shares the same commitment to excellence and team-oriented values that we uphold at Alfred Williams & Company. Reflecting on our past projects, we are reminded of our constant commitment to this account and our internal Vanderbilt teams. Thank you again for these meaningful years of collaboration. With heartfelt thanks,
Ryan Dickerson Catergory Manager, Design & Construction Purchasing & Payment Services Vanderbilt University 110 21st Ave S Nashville, TN
10/16/23
Alicia Gragg Account Manager Alfred Williams & Company 931-265-0508 agragg@alfredwilliams.com
Ted Limmer Market President Alfred Williams & Company 615-574-3841 tlimmer@alfredwilliams.com
Alicia Gragg Account Manager
Ted Limmer Market President
ALFRED WILLIAMS & COMPANY + VANDERBILT UNIVERSITY
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Connecting People, Place, & Purpose
Experienced Team
Project Process
Process Tools
Why AWC
Project Team Roles + Responsibilites
Project Timeline Installation Process SmartSite Asset Managment
Milestone Schedule Budget Spreadsheet Image Galleries Nightly Status Report Sample Punch Report Additional Services
References Complete Project Imagery
Client References
Furniture Solutions
ENGAGE A TEAM YOU TRUST
ELEVATE YOUR EXPERIENCE
Diversity, Equity, Inclusion & Belonging
Process TOOLS
References & Project Examples
Why Alfred Williams & Company
MillerKnoll Partnership
01
Engage A Team You Trust
Team Structure
Project Team
Ted Limmer [Market President]
As Market President, Ted supports the Account Managers, the Operations teams, the Design team, and more in his role. He works with the Account Management team to remove obstacles for them so they can better support their internal team and clients.
Sarah Prouty [Service Coordinator]
Sarah coordinates repair and maintenance appointments for our customers. She works fielding service requests, assigning and scheduling service technicians, and confirming appointments with our clients. She monitors technician availability, prioritizes urgent service calls, and supports our Installation and Account Management teams with her work.
Alicia Gragg [Account Manager - MPC]
As your furniture account manager, Alicia is your main point of contact for projects. Alicia supports her team by coordinating with clients and our internal team as needed throughout the design process, works to create and maintain project timelines and budgets, and promotes our high-quality standards throughout the entire process.
Emma Lynn [ DIRTT Account Manager]
As the DIRTT Account Manager, Emma is your main point of contact for DIRTT walls, Emma supports her team by coordinating with clients and our internal team as needed throughout the design process, works to create and maintain project timelines and budgets, and promotes our high-quality standards throughout the entire process.
Josh Hetzel [Installation Manager]
Josh helps with overseeing efficient and successful project installations. He coordinates with installation teams, ensuring that projects are completed on time. Josh makes site visits to check progress on ongoing projects, answers any installation questions that may arise, and will bring any issues to the project team prior to completion.
Christine Crawford [Design Manager]
Christine supports her team through careful coordination, guidance, and project oversight. She leads regular meetings to align team members with project objectives and works to assign tasks that make empower her team. She ensures the team has the necessary resources, addresses challenges that arise, and facilitates a productive and collaborative work environment.
Alex Messick [Interior Design]
Alex collaborates with clients to understand their design requirements and budget constraints for projects. She communicates creative furniture solutions through drawings and documentation, while also choosing materials to enhance the aesthetic and functionality of the space.
Austin Sacasas [DIRTT Project Manager]
Kim Goehringer {Customer Administrator]
Kimberly processes order entry for the furniture team and plays a pivotal role in ensuring a smooth procurement processes. She communicates with our internal team to gather requirements, create purchase orders, and track orders to ensure timely delivery. Her detailed records keeping and administrative support is invaluable to our Account Management team.
Kim Gardner [Warehoue Manager]
Kim oversees inventory and resources that involves meticulous inventory tracking and resource allocation to ensure accurate record keeping and efficient storage. He manages resource distribution to optimize warehouse operations while also providing support to the entire team.
Katelyn Bailey [Sales Support Specialist]
Katelyn provides integral support to our internal sales, design, and project management teams. She helps with the creation of design packages, meetings, collects furniture samples, and tracks deliveries to ensure our highest customer service. She also assists with helping clients choose accessories that best suit their needs and preferences.
Will Kirk [DIRTT Interior Designer]
Will’s works to create versatile and adaptable interior spaces with DIRTT architectural walls. He collaborates closely with the DIRTT team and the client to understand architectural needs and design requirements. He builds documentation to ensure the success of project, and participates in all facets of the architectural wall process.
Megan W Hamill {Marketing Lead/Graphic Design]
Megan plays a role in enhancing the overall client experience, planning and executing various events, helps oversee digital marketing efforts, including social media campaigns, email marketing, and website optimization. She also manages the creation RFPs for potential partnerships and collaborations.
Carlin Campbell [MillerKnoll Market Development Executive]
Carlie’s role revolves around driving growth and expanding the MillerKnoll’s market reach. This includes conducting market research and analysis to identify emerging trends and opportunities, as well as devising strategic plans to enter new markets or enhance existing ones. Additionally, she collaborates with our teams to develop and implement marketing strategies, foster partnerships, and manage key client relationships to maximize sales and brand presence in our market.
Mary Ranz [MillerKnoll Market Development Executive]
Mary’s role revolves around driving growth and expanding the MillerKnoll’s market reach. This includes conducting market research and analysis to identify emerging trends and opportunities, as well as devising strategic plans to enter new markets or enhance existing ones. Additionally, she collaborates with our teams to develop and implement marketing strategies, foster partnerships, and manage key client relationships to maximize sales and brand presence in our market.
Annette Plaia {DIRTT Territory Manager]
Annette works to identifying potential clients, architects, and design firms, understand their needs, and present DIRTT wall solutions tailored to their requirements. Annette also works on building and maintaining strong relationships with our existing clients, collaborating with our sales and design team to create intentional spaces, and staying updated on industry trends to ensure a valuable market presence in the demountable wall systems sector.
Hover over each team member to learn more!
Bobby Koo [DIRTT Project Manager
As a DIRTT Project Manager, I work in conjunction with the Partner (AWC-CS) and internal teams to ensure the project is meeting program objectives, standards and timelines. I review Partner orders to ensure accuracy, completeness and readiness for production. Post install, I help to resolve any onsite issues. In addition, I work alongside Partners to provide resources and information on increasing capabilities for projects and construction.
Laura L Thibadeau [Director of Operations]
Laura manages our customer administrators, project managers, and sales support specialists as Ops Director. Laura analyzes project timelines and allocates resources to support her team. Laura helps support logistical challenges of projects from order entry to completion and helps drive successful project outcomes.
Rana Daouk [Senior Interior Designer]
Rana collaborates with clients to understand their design requirements and budget constraints for projects. She communicates creative furniture solutions through drawings and documentation, while also choosing materials to enhance the aesthetic and functionality of the space. Rana actively mentors designers on her team to provide insight based on her experience on successful projects.
Danielle Hillebrand [Project Manager]
Danielle plans, organizes, and oversees project installations from the start of a project all the way to completion. She coordinates with clients, designers, and installation teams to ensure that projects are executed smoothly and meet Alfred Williams & Company’s high-quality standards.
Ted Limmer
Market President
Alicia Gragg
Account Manager
Emma Lynn
Laura L. Thibadeau
Director of Operations
Christine Crawford
Design Manager
Kim Gardner
Warehouse Manager
Megan W. Hamill
Marketing Lead
Danielle Hillebrand
Project Manager
Rana Daouk
Senior Interior Designer
Josh Hetzel
Installation Manager
Austin Sacasas
DIRTT Project Manager
Kim Goehringer
Customer Administrator
Katelyn Bailey
Sales Support Specialist
Alex Messick
Interior Designer
Will Kirk
DIRTT Interior Designer
Sarah Prouty
Service Coordinator
Mary Ranz
Market Development Executive
Carlin Campbell
Annette Plaia
DIRTT Territory Manager
Project Team Breakdown - Click each team member to see their resume
Elevate Your Experience
CONNECTING PEOPLE, PLACE, & PURPOSE
MillerKnoll's Family of Brands
The Power of a Collective
The design possibilities are exponentially greater when you work with MillerKnoll, which offers the most comprehensive portfolio of furniture products and accessories in the industry. Its collective of leading design brands pairs artful, problem-solving design with a streamlined experience. That means greater efficiency and less risk than if you were dealing with multiple vendors. In additional to the MillerKnoll collective of brands, we have access to 250+ additional manufacturers ranging from commercial, to retail, to hospitality, and beyond. This allows us to provide our clients with various options in a range of price categories and styles. Throughout our design process, we will work together with Vanderbilt University to curate a unique furniture package and choose manufacturers that best fit your needs and overall design aesthetic.
EXPERIENCE THE DIFFERENCE
An Experienced Partner, Alfred Williams & Company
For over 150 years Alfred Williams & Company (AWC) has been driven by smart, creative, and talented people. We are a team of problem solvers who work with you to enable your organization’s purpose by delivering a workplace that supports the health and well-being of your people — today and in the future.
+ Space Planning + Budgeting + Project Management + Delivery & Installation + Move, Add, & Change Services
+ Asset Inventory Management + Decommissioning + Leasing and Finance Solutions + Art Consulting + Accessories Packages
Market Understanding
Trusted Feedback
Lasting Relationships
Community Engagement
Click the icons to learn more!
Our roots run 154 years deep. We ask questions, listen, and work diligently to understand your world. Backed by our partner’s in-depth research and resources, we approach every client with a consultative approach and a goal of building a long-term partnership.
Alfred Williams & Company has been ranked high in Customer Service Satisfaction out of 48 MillerKnoll Dealers for the past 10 years running. The Customer Satisfaction Index is based on surveys sent by a third party to our customers at the completion of each project.
As a large dealer in Middle Tennessee, Alfred Williams & Company has been partnered with our key partners for over 56 years. The longevity of this partnership is unique to the Nashville market.
Our leadership and employees recognize the value of community engagement and its impact on the places we call home. Our support of charitable, professional, educational, health and human services, arts, and other non-profit organizations reflect who we are and what matters most.
A Reliable Manufacturing Partner
MillerKnoll’s American-made manufacturing strategy is a cornerstone of the company, sourcing 85% of their products domestically. Since 1923, MillerKnoll has consistently secured customers with innovative solutions that solve the problems of today while ensuring compatibility with the anticipated needs of the future.
Product Design
Innovation demands investment. MillerKnoll spent approximately 3% of their annual sales volume on research and development efforts in fiscal year 2020, or $74.0 million in real dollars. This approach fuels their portfolio of pioneering products and award-winning innovations that solve problems for people at home and at work.
Knowledge + Research
On day three after placing an order, MillerKnoll will provide the day and time the product will arrive with 97% accuracy. The MillerKnoll Warranty is our promise that they stand behind the quality of their product. With limited exceptions, their products are covered by a 12 year, 3-shift. All parts and labor included.
Reliability + Warranty
As we live our purpose—design for the good of humankind—we’re guided by a concise set of core values, which inform the way we lead, the way we see one another, and the way we work together. We invite you to learn more about our values and join us in contributing to a more equitable society and a healthier planet.
Purpose + Values
MillerKnoll believes that trust is earned over time with hard work and strategic investments. The factors that set MillerKnoll Group apart today have one thing in common: we’ve been honing them for decades.
We've Got You Covered
When you choose a MillerKnoll brand, you’re not just buying quality products. You’re investing in a relationship and the peace of mind that our commitment to you extends well beyond the moment that your product leaves the factory. While the length of our warranty terms varies by brand and by product, our dedication to your satisfaction is unwavering.
You can find detailed warranty information for our collective of brands, including any exclusions that may apply, on each brands website!
Herman Miller: Up to 12 years Knoll: Up to lifetime Colebrook Bosson Saunders: Lifetime warranty DatesWeiser: 5 years Design Within Reach: 3 years Edelman Leather: 1 year Fully: Up to 15 years Geiger: Up to 12 years HAY: Up to 5 years
HOLLY HUNT: 1 year KnollTextiles: 1 year Maars Living Walls: 10 years Maharam: Style specific Muuto: 5-10 years naughtone: 7 years Nemschoff: Limited lifetime Spinneybeck | FilzFelt: 1 year
OUR TRUSTED PARTNER IN DIRTT
Our Trusted Partner in DIRTT
If awarded the furniture scope in this RFP, as well as the DIRTT architectural walls, which is currently being bid, – Alfred Williams & Company would like to offer a rebate in the amount of $70,000. This rebate can be applied to either the furniture invoice or the architectural wall invoice.
AWC Construction Services (AWC-CS), a division of Alfred Williams & Company, offers interior construction solutions to clients, architects, general contractors, and other stakeholders. A partner with DIRTT Environmental Solutions, we provide custom, manufactured interior construction to commercial, healthcare, education, and government clients. AWC Construction Services provides custom interior construction to commercial, healthcare, education, and government clients. As a partner with DIRTT, we leverage DIRTT's revolutionary ICE software to deliver fast, custom, and flexible solutions for your entire interior build-out, giving us the advantage of 21st century manufacturing and our clients' added peace of mind through budget security and sustainability.
An Experienced Partner, AWC - Construction Services
Since the early 2000s, Alfred Williams & Company and DIRTT have been partnered together leading the industry in interior construction solutions.
Alfred Williams & Company is the sole distributor for DIRTT throuhgout our 9 locations.
Alfred Williams & Company's dedicated Interior Construction team, AWC-Construction Services, works in tandem with our furniture team to fully execute our clients' vision.
AWC-CS has 8 offices and 5 warehouses in the footprint of North Carolina, South Carolina, & Tennessee. Headquartered in Raleigh, AWC-CS has the resources of our collective team to provide the highest level of service to our clients. Our partner DIRTT has four manufacturing factory locations in Calgary, Phoenix, Savannah, and Charlotte. DIRTT works with nearly 100 regional construction partners throughout North America with rapid manufacturing lead times.
DIRTT’s multi-trade prefab solutions are manufactured in Calgary, like AWC ,and Savannah
Distribution: DIRTT has field offices and regional construction partners throughout North America.
Benefits of DIRTT
DIRTT is a specialty, multi-trade construction contractor delivering an efficient, coordinated approach that saves time and money. Guaranteed manufacturing schedules with no fluctuation. DIRTT components are manufactured and shipped in 21 days or less, 14 days for tiles. Prefabricated solutions greatly minimize risk of schedule delays.
Lean Construction
Our design and manufacturing software calculates the cost of the DIRTT scope down to the penny. This number remains consistent throughout the contract. Thanks to our factories, we do a lot of the work before we ever get to the job site. Our solutions arrive, ready to install quickly by a small team of DIRTT technicians. When fewer people spend less time doing something, their hourly costs are lower.
Cost Certainty
DIRTT’s prefabricated solutions are built for adaptability and reuse. Our modular solutions allow you to adapt or reconfigure your space without the need to tear down and rebuild. You can save time, money, and the planet too. DIRTT’s Green Team works alongside organizations to achieve their sustainability goals, earn green building rating system credits and secure certifications in a variety of green building standards.
Sustainability
Integrate your design to create resilient spaces that can meet your needs today and adapt to whatever comes next. Unlike conventional construction, our modular solutions let you make changes to your space easily and efficiently with little disruption and downtime. Technology can also be easily updated.
Flexibility to Adapt
Our Integrated Project Approach
At the core of our delivery method is the understanding that project ownership spans all roles and responsibilities of our cross-functional team. Our business development managers stay close to their projects as account managers, and project managers ultimately tasked with the project delivery are an integral part of the project development phase, sales cycle, and design phase. As a result, everyone on the team has a heightened sense of ownership for every project and a vested interest in positive project outcomes. With our own in-house certified DIRTT installation crew, we can react faster and more flexible to unforeseen challenges or changing circumstances, and we can provide the highest level of service for ongoing project maintenance, warranty work, and service requests. A certified DIRTT installation crew of average size (4-5 individuals) can complete 35-40 linear feet/installation day.
A top priority for Alfred Williams & Company is utilizing diverse subcontractor partners within each of our operating markets and across the MillerKnoll Network throughout the United States. We provide Tier 2 reporting for our diverse subcontractor installation work on your project.Subcontractors supply 60 percent or more labor for large project installs, which allows us to scale depending on the required schedule of the project. If Tier 1 diverse spend and reporting is preferred for project management and installation services, we are equipped with the appropriate relationships and partners to meet Vanderbilt’s needs.
Supplier Diversity Partnerships
Our diverse suppliers in Tennessee: + Installation Specialists [Federal Certified Woman Owned Business] + Synergy Installation Services [Federal Certified Woman Owned Business] + Facility and Installation Services [Small Business – Not Certified] + Premier Installations [Spanish Speaking – Not Certified] + Agile Interiors [Russian, Bulgarian, Ukrainian Speaking – Not Certified]
MillerKnoll Supplier Diversity MillerKnoll has had a supplier diversity initiative since 1990 and are the recognized industry leader, as demonstrated by the awards and recognitions, economic impact on the growth and jobs created for diverse businesses and advancing the underserved communities. MillerKnoll has a total diverse spend including minority, women, LGBT, Veteran, and Service-Disabled Veteran owned businesses has been ranging from 15 – 18% (including Geiger and Nemschoff) over the past 5 years; 16 - 18% (excluding Geiger and Nemschoff) over the past 5 years. MillerKnoll can support your company’s diverse spend goals by providing quarterly Tier 2 M/WBE spend date reports based on the calendar year on purchased MillerKnoll products. An example of a tier 2 report is shown below.
Commitment to Diversity, Equity, Inclusion & Belonging
It all starts with people. AWC leadership and employees recognize that DEI&B is integral to the success and future growth of AWC and our communities. The overarching goal of our company is to continuously increase our workforce diversity. We advocate for multicultural views, beliefs & values by fostering education, embracing accountability, and encouraging connection for our employees, partners, and communities. An employee-led and executive sponsored DEI&B committee is guiding our steps and strategies in support of our goals.
Diversity, Equity, Inclusion & Belonging Guiding Principles
Invite
Include
Ignite
Impact
Supplier Diversity
Alfred Williams & Company alongside Herman Miller is committed to a robust business process that ensures diverse business participation in an open, fair, and inclusive purchasing environment. We believe that expanding our qualified diversity supplier network and sharing diversity supplier best practices not only makes good business sense but is also the right way to build a stronger community. Below are key programs that support our supplier diversity efforts.
+ Supplier Sourcing and Qualification Alfred Williams & Company supports MillerKnoll in seeking to create an inclusive supply chain where capable, qualified, diverse suppliers participate in the procurement process, and support our mission to create great places to work, heal, learn, and live. We accomplish this through networking, registration of suppliers, on-site supplier visits, and by opening bid opportunities to diverse suppliers. + Mentoring Program With our mentoring program, we take an active role in supporting the development of diversity suppliers. We share best practices in the areas of business, finance, lean manufacturing, and marketing, and create opportunities for suppliers to network with our Supply Management and other internal team members. + Community and Business Outreach Through corporate memberships in the National Minority Supplier Development Council, and Michigan Women's Business Council, MillerKnoll supports national and regional programs that create opportunities for diverse suppliers to network with corporations and to learn business strategies for improving their businesses. + Training and Education MillerKnoll continually works to create awareness of its supplier diversity efforts within and outside of the organization. Through conducting supplier diversity training with Supply Management and other internal departments, to presenting at community programs, Alfred Williams & Company and MillerKnoll contribute to sharing best practices and educating its communities about the value of supplier diversity and its impact on our organization and our society.
PROJECT PROCESS
Project Process | Project Timeline
+ Award of Contact + Project Team Meeting, Project Leader and MillerKnoll + Confirm project fundamentals, roles & responsibilities, set cadence for meetings and communication + Identify key milestones and checkpoints
Project Kick-Off
+ Create block landscape plans + Take field measurements + Create preliminary typicals & space plan + Coordinate power & data requirements + Check plan for code compliance + Assist in fabric & finish selection
Programming & Space Planning
+ Confirm fabrics & finishes + Create final typicals & space plan + Submit drawings, fabrics & finishes for client approval + Create specifications & pricing for verification + Verify furniture counts, specifications & pricing + Create proposal for client sign-off
Final Selection & Verification
+ Obtain proposal sign-off & deposit + Place order + Develop install-ready plans + Begin product acknowledging & tracking
Sign Off & Order Placement
+ Direct & inform vendors + Coordinate with building and other trades, + Track project milestones + Participate in construction meetings + Communicate project details to internal & external team + Complete pre-installation site visits + Determine crew size & schedule installation
Project Implementation
+ Just-in-Time Manufacturing Track manufacturing progress + Provide loading & shipping requirements schedule shipments & deliveries. Minimal/Bulk Packaging + Track for on-time delivery, Receive & inspect shipments, Strip product & prep for delivery
Manufacturing, Shipping & Receiving
+ Stage & deliver furniture to site on carts, Just-in-Time Installation + Provide on-site installation supervision, Document installation progress, Implement change orders + Continue coordination with other trades, Ensure punch resolution
Delivery & Installation
+ Fulfill end-user requirements, Oversee follow-up orders + Perform service and warranty work, Complete move, add, change requests, Support min/max inventory requirements + Consolidated invoicing to agreed standards + Post project evaluation call with entire team
Day 2 Services
Project Process | Installation Process
Your Project Team As your Account Manager, Alicia will be with you during the planning process throughout the project, site verification & walkthroughs. Danielle, your dedicated Project Manager will be on site for all critical deliveries, installation days, walk-throughs, etc. Simply put, our team will be present and on site for all critical tasks to make sure we plan and deliver a successful project. Project Team Lead/Installation Manager Alfred Williams & Company will provide our own project team lead/installation manager during the installation. We believe this is important to make sure our processes and the standards we require are met. Day 2 Service Upon move-in, the Account Manager will serve as the single point of contact for Day 2 Services and is supported by your dedicated Design, Customer Administrative, and Project Management/ Service team. All Service Requests can be directed to our Alfred Williams & Company Nashville Service team. This team supports routine furniture requests that have been determined as service, maintenance, furniture repair, or warranty.
Your Project Team As your Account Manager and DIRTT Champion, Emma will be with you during the design and planning process throughout the project, site verification, & walkthroughs. Austin, your dedicated Project Manager, will be on site for all critical deliveries, installation days, walkthroughs, etc. Simply put, our team will be present and on site for all critical tasks to make sure we plan and deliver a successful project. Project Installation All of Alfred Williams & Company’s installation crews have received extensive DIRTT training and are subject to a rigorous certification process. Therefore, we are able to guarantee the craftsmanship and overall quality of our installations and stand behind the 10 years product warranty we offer for all DIRTT materials. Once certified, no matter if they are employed by Alfred Williams & Company or are a trusted contracted installation partner, our crews have to maintain their certification through annual project audits by DIRTT’s Field Technician. Day 2 Service Upon move-in, the Account Manager will serve as the single point of contact for any remaining or future services you require and is supported by your dedicated Design, Customer Administrative, and Project Management/Service team. This team supports routine requests that have been determined as service, maintenance, repair, or warranty.
Furniture
DIRTT + AWC-CS
Project Process | Installation Process | MKPS Peak Performance System
HMPS is Herman Miller’s legacy lean manufacturing approach focused on improving quality, reliability, lead times, and delivery. As we continue to implement this highly successful system across our collective of brands, including Knoll, it has transitioned to the MillerKnoll Performance System (MKPS). Through MKPS training, we develop our people at all levels of our organization into skilled problem- solvers dedicated to eliminating waste and reducing human struggle, so customers get the products they ordered, undamaged and on time.
Project Process | Qualified Subcontractors
For our projects, we will utilize qualified subcontractors, like Installation Specialist, to execute the full scope of the installation. Installation Specialists and other qualified subcontractors are incredibly experienced in installing furniture from any of our vendor partners (Herman Miller, Knoll, OFS, just to name a few). Below are some of the projects which Installation Group have helped us to successfully execute: - Warren-Moore College - HEM Peabody Campus Renovation - Lowes/Baker Building Renovations - Kirkland Hall
Project Process | SmartSITE Asset Management
The SmartSITE Suite is a Cloud Based Asset & Inventory Management Application that uses IOT technology to enable rapid deployment and update of all types of assets + SmartSITE locates assets from up to 60 feet away + Able to track any asset information including: Location, Value, Condition, Warranty Status, and any relevant data + SmartSITE's phone app empowers users to quickly input service tickets, replacement part requests, and new orders + Direct import from design improves accuracy of on-hand inventory + SmartSITE app allows remote reservation of assets + Global reporting dashboard allows enterprise-wide view of asset information for use in all financial calculations + Full integration with SmartSITE Inventory Management
Project Process | SmartSITE Warehouse Management
SmartSITE can track traditional asset data such as asset value, ownership, date in service, and warranty expiration date. The system is also flexible enough to add other data elements a client might want to track. All the asset information onsite or in a warehouse is immediately updated in the cloud and available for enterprise-wide reporting.
+ RFID Integration eliminates the need for paper in the warehouse + Mobile platform reduces data entry and potential error points + Able to track any asset information including: Location, Value, Condition, Warranty Status, and any other relevant data + SmartSITE enables the creation and scheduling of picking and receiving jobs to improve workflow + Direct import from ERP allows accurate creation of receiving + SmartSITE app allows remote reservation of existing inventory + Roles based access assures each user has the correct tools + Full integration with SmartSITE Asset Management
PROCESS TOOLS
Process Tool | Milestone Schedule
For Vanderbilt University, Alfred Williams & Company will provide a “milestone schedule” for larger more complex projects. A milestone schedule illustrates the following: specific due dates, relevant parties that need to be involved for the deadlines, where the meeting will take place, a description of the item that is due or needs to be discussed, and lastly, the status of the item or any notes involved. This schedule is used as a tool for our Account Manager’s to maintain communication and expectations for all parties involved in order to have a successful project. An example of a milestone schedule for a project is below.
PROGRAMMING
ORDER ENTRY & TRACKING
DELIVERY & INSTALLATION
5th Floor
4th Floor
3rd Floor
2nd Floor
EXAMPLE
Process Tool | Budget Spreadsheet
During the design process, the budget spreadsheet is used as a tool to allocate resources to different categories of the floorplate, such as workstations, private offices, conference rooms, training, café, etc. Each category has its own subtotal to keep the total amount on the budget. It shows what the impact would be on a product decision to the overall budget. We will work with Vanderbilt University to make sure allocated resources are being used in the areas of the floorplate that you find most important to the university. Below is an example of how we calculated potential cost savings using our budget spreadsheet tool.
Process Tool | Image Gallery for Line by Line Review
Once all product and finishes have been selected, we will schedule a line-by-line review with all relevant parties. During this meeting, we will review each individual item utilizing a sheet such as the below – which will provide images, finishes, drawings, etc.
Click through to see an image gallery!
Process Tool | Nightly Status Report
During installation, your project manager will utilize a nightly status report to make sure all relevant parties are up-to-date on current progress. This tool will also help identify when other trades are needed on site. See below for an example.
Process Tool | Sample Punch Report
When damaged or incorrect product is reported during install, the Project Manager will order replacement product immediately. The Project Manager will conduct post-installation walk-throughs with the client to record any outstanding punch product or installation tweaks required to ensure customer satisfaction. Below is an example:
Process Tool | Additional Services
Upon completion of your project, Alfred Williams & Company will offer Vanderbilt University a Maintenance Manual, which includes cleaning instructions for each furniture item installed to help maintain the quality and warranty. See example below.
MAINTENANCE MANUAL
WELCOME PACKETS
click here
click here to see an example of cleaning instructions.
Higher Education Master Agreement Client Examples
University of North Carolina School of Medicine-Roper Hall New 172,000 square foot medical education budling complete 2/2023. Alfred Williams & Company provided 90% of furnishing including office/conference/teaching/collaboration/public. Duke University School of Engineering-Wilkinson Building New 150,000 square foot housing new education, research and entrepreneurship initiatives of the Pratt School of Engineering. Wilkson Building opened for classes 1/2021 expanding space dedicated to student education and programming in engineering by nearly 50%. Alfred Williams & Company provided solutions throughout the facility including classrooms/lab/office/conference/collaboration/outdoor. University of Texas at Austin Perry Castaneda Library Scholars Lab Completion in August 2023 University of Texas at Austin Blanton Museum Courtyard Completion in May 2023 University of Texas at Austin East Campus Garage Campus Safety Office Completion in September 2022 University of Texas at Austin School of Law Seminar Classrooms Completion in September 2022 University of Texas at Austin School of Law Courtyard Completion in September 2022 University of Texas at Cary L. Thomas Engineering Building Completion in February 2022 University of Texas at Austin Daryl K. Royal Texas Memorial Stadium South End Zone Expansion Completion in December 2021
Vanderbilt Dedicated Account Manager
931.265.0508 agragg@alfredwilliams.com
Final Photos
Project Scope:
- Multiple Conference Rooms - Lounge Spaces - Executive Offices - Workstations - Labs - Cafe Spaces - Storage - Lobby
Initial Budget
Final Proposal
For Hill Student Center, our image gallery tool was invaluable to create clarity for the many moving parts of this project. Scroll through to see the image gallery in full.
Design & Control Tool Example 1: Image Gallery
The story
For Vanderbilt's Hill Student Center, we identified key factors that made this project and overall success for Vanderbilt and Alfred Williams & Company. With our budget control tools, scheduling systems, valuable partners, and endless resources, we leveraged our knowledge of Vanderbilt's resources to create a space that remained on time and in budget.
systems, valuable partners, and endless resources, we leveraged our knowledge of Vanderbilt's resources to create a space that remained on time and in budget. Your Account Manger's, Alicia Gragg, extensive
Because your Account Manager's, Alicia Gragg, has extensive knowledge of your existing product across multiple facilites, this provides the ultimate resource to leverage and negotiate the acquisition of product from varying departments to keep cost down and the project in its established timeline. For this project, Alfred Williams & Company reused product from 5 different Vanderbilt buildings and designed a space that met the end users' needs saving the university around $300K total.
and the project in its established timeline. For this project, Alfred Williams & Company pulled product from 5 different buildings.
For Vanderbilt's Hill Student Center, we identified key factors that made this project and overall success for Vanderbilt and Alfred Williams & Company. With our budget control tools, scheduling systems, valuable partners, and endless resources, we leveraged our knowledge of Vanderbilt's resources to create a space that
remained on time and in budget. Your Account Mange'r, Alicia Gragg, extensive knowledge of your existing product across multiple facilites provided the ultimate resource to leverage and negotiate the acquisition of product from varying departments to keep cost down and the project in its
established timeline. For this project, Alfred Williams & Company pulled product from 5 different buildings.
Hill Student Center
Kimberly Goehringer
Scroll to learn more!
- Multiple Conference Rooms - Lounge Spaces - Executive Offices - Workstations - Ancillary
Final Proposals
Scroll to see final selections
Image Gallery
Vanderbilt’s Campus Planning, Facilities, Real Estate and Dining teams were consolidating and moving to the Baker Building’s 11th floor. Alfred Williams was honor to be a part of this transition and shift in culture for these teams and how they were used to working. Alicia Gragg, your Account Manager, worked alongside the Real Estate and Dining teams closely to make this transition as seamless as possible. The project started off with all new furniture. The original budget with DIRTT walls was close to $650,000 which was over the project’s allowance once all construction costs came in.
Alicia was able to identify furniture that could be reused from the existing 11th floor Procurement space and curate a design reusing certain pieces throughout that tied to the concept of the new vision. Alicia was also able to identity existing DIRTT walls that could be reused from recent teardowns that was being stored in the basement of Baker Building as well as at surplus. Together with the reuse of exiting, we were able to find a cost savings of almost $250,000 overall. The end result was stunning. Fact: this project was designed and installed during the COVID pandemic and was not able to be moved into for almost 1 year following completion.
*Images pulled from Google
Baker Building: Facilities Build-Out 2020
Final Proposals - GCR
Initial Budget - GCR
With multiple projects occuring at one time, knowing which products go where is invaluable. Scroll through to see which products were selected for GCR.
Image Gallery - GCR
Initial Budget - Communications
Final Proposals - Communications
Scroll through Communications Image gallery to see the detail our team adds to this control tool which helps our end users clearly understand the design our team has created for them based on their needs and budget.
Image Gallery - Communications
Alfred Williams & Company had the opportunity to work simultaneously with (2) different departments that were moving from the Loews Building and 19th & Grand, which was relocated from Kirkland Hall due to the current renovation. Alicia Gragg worked with both teams and was able to identify other departments that were in need of furniture to donate the unused items to.
Height adjustable desks, storage, and seating from both suites were donated to the Athletics' department and transported with care by our operations team for future use as the Recreation and Wellness Center awaits upcoming construction plans. Our team was also able to reconfigure the existing DIRTT walls in each space. Walls from the new GCR space were moved over to the Communications space for their new Zoom Room design. This reuse our team identified saved the University around $30,000 total.
Baker Building: Communications & GCR Moves
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