What happens if I change health plans?
Can I go back to paper communications?
Can I still get a paper copy of a document?
Are digital documents secure and private?
What if my email changes?
How do digital communications work?
If you change to a different plan within Anthem, you will continue to receive digital communications at the email address you originally provided to us.
What happens if I change health plans?
Can I go back to paper communications?
Can I still get a paper copy of a document?
Are digital documents secure and private?
What if my email changes?
How do digital communications work?
What happens if I change health plans?
Can I go back to paper communications?
Can I still get a paper copy of a document?
Are digital documents secure and private?
What if my email changes?
How do digital communications work?
What happens if I change health plans?
Can I go back to paper communications?
Can I still get a paper copy of a document?
Are digital documents secure and private?
What if my email changes?
How do digital communications work?
Yes, your documents are secure and only accessible with your unique login details which include a username and password of your choosing.
What happens if I change health plans?
Can I go back to paper communications?
Can I still get a paper copy of a document?
Are digital documents secure and private?
What if my email changes?
How do digital communications work?
Can I register my account online before I receive my member ID?
What happens if I change health plans?
Can I go back to paper communications?
Can I still get a paper copy of a document?
Are digital documents secure and private?
What if my email changes?
How do digital communications work?
What happens if I change health plans?
Can I go back to paper communications?
Can I still get a paper copy of a document?
Are digital documents secure and private?
What if my email changes?
How do digital communications work?
Use this information to answer employee questions about going paperless.
FAQ –
Frequently asked questions
Communication resources
The perks of paperless
Yes, you can go back to paper communications anytime. See the Set your preferences section above for details.
Yes, you can stay enrolled in digital communications and get a free paper copy of a document anytime. You have two options:
With digital communications, you will receive an email notification when there are plan documents or updates ready for you to review. Then, you can log in to your account on the Sydney Health app or anthem.com to view your plan details anytime.
We understand your contact information may change. To make sure you continue getting digital communications about your health plan, simply update your email address as soon as you can on the Sydney Health app or anthem.com. See the Set your preferences section above for details on how to do this.