15588869 1074748VAMENBVA CB Behavioral Health LP 01 25 Anthem behavioral health

Support for better mental health is right here

Learn more about the behavioral health programs included in your health plan

Your peace of mind matters to us

Anthem Blue Cross and Blue Shield and its affiliate, HealthKeepers, believe mental health is as important as physical health for overall well-being. Good mental health helps us think clearer and feel calmer. Your Anthem health plan offers a range of cost-effective, easy-to-access benefits, including care for:

Making it easier for you to get care

1 Substance Abuse and Mental Health Services Administration: Key Substance Use and Mental Health Indicators in the United States: Results from the 2022 National Survey on Drug Use and Health (November 2023): samhsa.gov. 2 Dunn JA, Garneau HC, Jawad N, Zein M, Elder KW, Sattler A, et al.: Evaluating the Implementation of a Model of Integrated Behavioral Health in Primary Care: Perceptions of the Healthcare Team (January 10, 2023): https://journals.sagepub.com/doi/10.1177/21501319221146918. 3 If you are suicidal or experiencing a true emergency, dial 911 immediately. 4 Appointments subject to availability. Prescriptions determined to be a “controlled substance” (as defined by the Controlled Substances Act under federal law) cannot be prescribed using LiveHealth Online. Psychiatrists on LiveHealth Online will not offer counseling or talk therapy. 5. Access to these providers may change based on the status of provider participation. To verify provider availability to you as a member, please contact member services. In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare provider in your plan’s network. If you receive care from a doctor or healthcare provider not in your plan’s network, your share of the costs may be higher. You may also receive a bill for any charges not covered by your health plan. Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. LiveHealth Online is offered through an arrangement with Amwell, a separate company, providing telehealth services on behalf of your health plan. Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. 1074748VAMENBVA 01/25

Anxiety and depression

Substance use disorder

Eating disorders

Pediatric mental health

A combination of issues

21.5 million

U.S. adults experience both a mental health illness and a substance use disorder.¹

70%

of primary care doctor visits are driven by mental health issues.²

Connecting you to the care you need — the way you want it

The behavioral health programs offered in your plan are confidential, compassionate, and convenient — and let you get care on your terms:

In your home or in person at an office or clinic. Virtually through video or by chat. On the phone.

Getting help through the Sydney Health app

Use our Sydney℠ Health app to schedule one-on-one visits with a psychiatrist or therapist.³,⁴ You can also search for well-being tools and programs focused on your whole-person health. The Find Care tool can help you locate a care provider or facility near you. You can even use the app to look up your benefit information.

Specialized care for each unique situation

You can access care based on your specific need:

Let us help you decide what program is right

Chat with us in real time on the Sydney Health app or at anthem.com. You can also call the number on your health plan ID card.

Health coverage that offers low-cost, experience, and simplicity.

Behavioral health programs included in your plan

For help with:

To enroll in any of these programs, please visit the program website and follow their directions or use the Find Care tool.

Personalized, at-home mental health and substance use treatment for ages 12 and older over a 12-month period. 24/7 clinical support, telehealth and in-person visits, and access to group sessions.

A large network with access to more than 100 in-person providers and virtual care.

Support for all ages, including children, teens, and adults.

24/7 clinical support, telehealth and in-person visits, and access to group sessions.

Video, text, and phone sessions with a licensed therapist for individuals, teens, couples, and families. Help for processing thoughts and feelings, understanding motivations, and developing coping strategies.

Long-term substance use treatment, including withdrawal management, medication-assisted treatment, and in-home care and support.

Eating disorder treatment. Autism spectrum disorder family program. Behavioral health case management. Child, adolescent, family, or guardian outreach.

Select from list below.

View full site

1 Substance Abuse and Mental Health Services Administration: Key Substance Use and Mental Health Indicators in the United States: Results from the 2022 National Survey on Drug Use and Health (November 2023): samhsa.gov/data/sites/default/files/reports/rpt42731/2022-nsduh-nnr.pdf. 2 National Library of Medicine: Evaluating the Implementation of a Model of Integrated Behavioral Health in Primary Care: Perceptions of the Healthcare Team (January 10, 2023): ncbi.nlm.nih.gov 3 If you are suicidal or experiencing a true emergency, dial 911 immediately. 4 Appointments subject to availability. Prescriptions determined to be a “controlled substance” (as defined by the Controlled Substances Act under federal law) cannot be prescribed using LiveHealth Online. Psychiatrists on LiveHealth Online will not offer counseling or talk therapy. In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare provider in your plan’s network. If you receive care from a doctor or healthcare provider not in your plan’s network, your share of the costs may be higher. You may also receive a bill for any charges not covered by your health plan. Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. LiveHealth Online is offered through an arrangement with Amwell, a separate company, providing telehealth services on behalf of your health plan. Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by Matthew Thornton Health Plan, Inc. Independent licensees of the Blue Cross and Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. 1067682NHEENABS 03/24

Lower copays for virtual and in-person care.

Substance use disorders

Obsessive-compulsive disorders

Suicide support

Mood disorders

Maternal health

General behavioral and mental health issues

Grief

Gender identity and dysphoria

Family support

Depression

Eating disorders

Chronic illness

Anxiety

Select each program to learn more.

Select from list below.

For help with:

Behavioral health programs included in your plan

Suicide intervention program that includes teletherapy and psychiatry services for people with a wide spectrum of behavioral issues. Treatment includes cognitive behavioral therapy and safety planning interventions. Evidence-based care is delivered remotely and is easily accessed by phone or through the Aviva app. View full site

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Virtual intensive therapy with evidence-based programs for youth who need a higher level of support. Care includes personalized treatment plans with peer connections for long-term healing. Treatment is delivered at home and is designed to be more structured and intensive than traditional therapy to help participants manage their mental health and achieve lasting recovery while maintaining their daily routines.

View full site

Long-term substance use treatment, including withdrawal management, medication-assisted treatment, and in-home care and support.

View full site

Personalized, at-home mental health and substance use treatment for ages 12 and older over a 12-month period. 24/7 clinical support, telehealth and in-person visits, and access to group sessions.

Help for processing thoughts and feelings, understanding motivations, and developing coping strategies.

Trauma

Youth support

Online counseling, therapy, and psychiatry services delivered through your smartphone, tablet, or computer. In-network, licensed therapists and counselors available 24/7 through telehealth. No appointment necessary. View full site

A tool for finding affordable, quality mental health and psychiatry services that match your needs and are covered by your insurance. Cost per session is based on specific mental health benefits outlined by your insurance plan. View full site

Online counseling, therapy, and psychiatry services for individuals, couples, families, children, and teens. Licensed therapists, counselors, and psychiatrists that match your needs and are covered through your insurance are available through telehealth. View full site

Evidence-based alcohol use disorder treatment delivered online for individuals of all ages. Medical and coaching support, access to medication-assisted treatment, and digital tools to track progress. View full site

Therapy and psychiatry for individuals, couples, and families for a range of conditions including ADHD, anxiety, depression, eating disorders, LGBTQ+ counseling, and PTSD. In-person and online care, medication management, child and teen therapy, and more. View full site

Treatment for most mental health conditions for all ages, including substance use disorder treatment. Specialized services available for LGBTQ+, diverse populations, and veterans. Appointments available seven days a week. Online or in-person appointments available. View full site

Mental healthcare and self-help resources for all ages and most conditions. Services include talk therapy, medication management, and more. Many providers available to meet within two days. View full site

Evidence-based meditation and mindfulness tools, tactics for better sleep, mental health coaching, therapy, psychiatry, and self-help resources for all ages. Services and resources available online and through the Headspace app. View full site

Treatment for maternal mental health concerns including preconception, pregnancy, miscarriage and loss, and postpartum. Specialized, licensed therapists and masters level clinicians provide group support and therapy and psychiatric evaluation. View full site

Exposure and response prevention (ERP) therapy for obsessive-compulsive disorders for all ages. Online therapy through telehealth, personal support between sessions, self-help tools, and peer communities. View full site

Online medication-assisted treatment using Suboxone for opioid use disorder. Access to clinical support specialists, a secure app, virtual appointments, and online support groups. View full site

Outpatient medication-assisted treatment for drug and alcohol use disorder. Walk-ins welcome until 3pm on weekdays, 24-hour access to live support. View full site

Outpatient medication-assisted treatment for drug and alcohol use disorder. Mental and physical health screenings, individualized recovery plans, individual or group sessions, recovery support services, smoking cessation, sleep hygiene, and nutrition. Immediate appointments available. View full site

Personalized guidance for rapid access to treatment for substance use disorder for anyone whose life has been affected by drug and alcohol use. Virtual outpatient care provided by a clinician and available 24/7. View full site

Substance use disorder treatment using medication-assisted therapy and weekly support groups. Services provided in-person and online plus a 24/7 phone line dedicated to appointment scheduling. View full site

Lower copays for virtual and in-person care.

Substance use disorders (in home)

To enroll in any of these programs, please visit the program website or use the Find Care tool.

View full site

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