94%
annual customer satisfaction rating
17 seconds
average wait time to chat online with an Applied Support specialist
9,400
cases opened in the past year after-hours and on weekends through our 24/7 Support program
12,200
articles in Knowledge Base, our online research library for Applied customers, viewed approximately ΒΌ million times in the past year alone
18
average number of years of training and software expertise that Applied Support managers have