Where do Gen Zers and Millennials Want to See

More Innovation in Insurance?

The attention to
detail between the
agent and carrier

Training programs

Payment options

Customer Service

Underwriting

Communication

Automation

Easier claims processing

The hiring 

process

AI 

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Customer Service

Training programs

The attention to
detail between the
agent and carrier

The hiring 

Payment options

Easier claims processing

Underwriting

Where do Gen Zers and Millennials Want to See

Communication

Automation

AI