Agents will still be a key component since human experience will be crucial to adequate coverage.
I think the future will be more digital as we get away from paper and more business will be done virtually
Inclusion of AI will create more jobs to keep up with the AI and the less need of human interaction for reports.
It will definitely be more analytics-driven in order to maximize premium revenue and speed up the claims process.
It’s hard to tell, but I hope it will be more advanced in
regard to technology and the systems will improve.
What Does the Future of Insurance Look Like?
This is what one of our survey respondents had to say:
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