Why Being a Digital Agency Matters to Your Business
To thrive now and in the future, businesses must accept that the digital age of insurance is here and decisively move to becoming a digital agency.
Technology provides the very opportunity for agents to reinvent themselves and get closer to the customer than they have ever been before.
Core Characteristics of a Digital Agency
5 Key Areas of Business Value in the Digital Age of Insurance
A digital agency is defined as one that utilizes technology to connect all stakeholders in the insurance lifecycle.
Start your digital transformation journey today.
Download The Digital Age of Insurance: 5 Reasons Why Your Agency Should Be Digital eBook
Download eBook
For those not yet on the path of digital transformation, the time to start that journey is now.
In doing so, you enhance your agency’s ability to meet the needs of today’s consumer and lay a foundation for continued success in the Digital Age of Insurance.
Managing Your Agency
Connecting to Insurers
Hammad Rafique, Insurance Program Managing Director, Accenture
Growth
Agencies that adopt technology are in a better position to sell and managed new and renewal business more quickly to ensure maximum profitable relationships. As a digital agency, ChurchWest Insurance Services has doubled their premium in five years with sales automation.
Business efficiency drives profitability for your business. Time is money, and by being more efficient in your day, more hours can be spent on revenue generating activities. As a digital agency, Schultheis Insurance saves 100,000 hours per year by eliminating manual, paper-driven tasks through download.
Efficiency
Customer Satisfaction
Trust
Advice
Connecting to the Insured
Selling Marketing Self-Service
Marketing Distribution Servicing
Digital connectivity to insureds to provide an anytime, anywhere customer experience.
Digital connectivity within the agency to automate operations and drive extreme efficiency.
Digital connectivity to insurers to increase access to products and drive efficient interactions.
Customer trust is vital for all businesses, but absolutely essential in the world of insurance. Without trust, insurance simply does not work, as any insurance product is essentially based on a promise. As a digital agency, Fisher Brown Bottrell experienced exponential premium growth through M&A, seamless integration of newly acquired businesses, and overall increased profitability by moving to the cloud.
Insurance customers need brokers for access to products and advice to stay protected in the best and worst of times. Digital brokers must make sure that their technology supports the solid advice they provide to their customer base. As a digital agency, 618 Insurance Agency saves 4-5 hours per day by utilizing an online market search tool to instantly identify markets for commercial lines risks.
Simply said, happy customers mean loyal customers, and loyal customers mean retained business. By retaining business and actively drawing in new customers by providing omnichannel customer service, you grow your business. As a digital agency, Hall & Company has increased client retention to 93% by offering client self-service technology.
Connecting to Insurers
Digital connectivity to insurers to increase access to products and drive efficient interactions.
Marketing Distribution Servicing
Managing Your Agency
Digital connectivity within the business to automate operations and drive extreme efficiency.
Selling Marketing Self-Service
Connecting to the Insured
Digital connectivity to policyholders to provide an anytime, anywhere customer experience.