35 Years of Applied Systems
Senior Vice President of Human Resources
The Changing Consumer
To revolutionize the global business of insurance through innovative, cloud-based software.
The only cloud purpose-built for the insurance industry, Applied Cloud is specifically designed for the unique requirements of insurance businesses.
We’re celebrating our 35th anniversary and what a rich history it’s been. Here are some of the highlights of Applied’s 3+ decades as the insurance industry’s leading technology partner.
Click through the years below to learn more about Applied's history.
To always innovate
Our company was built on innovation and continues to drive the business of insurance.
To lead our industry
We believe in setting the standards by which others aspire to follow.
To exceed expectations
We are committed to excellence and driven by customer success.
To do the right thing
Our actions and decisions are guided by honesty and integrity in doing what is right.
To work with great people
We strive to attract, develop and retain the best talent for our business and our future.
To be results-oriented
We strive to be accountable to both our customers and each other.
Leading insurance technology innovation since 1983
To power the global business of insurance. As the industry’s trusted technology partner, we make possible the core promise of insurance – enabling brokers and insurers to safeguard and protect what matters most in people’s lives.
An Epic Leap Across the Pond
As a nod to practicing what you preach, our industry-first Follow-the-Sun program provides Applied clients with 24/7 technical support serviced by an Applied employee located within one of Applied’s 15 offices in the U.S., Canada, UK and Republic of Ireland.
Innovative Data Analytics Solution
The first mobile application for insurance brokers, Applied Mobile (formerly Applied MobileProducer brings client, policy and sales information from the management system to mobile devices so employees can stay connected on the go.
In 2011, Reid French joins Applied as the company’s new CEO and expands Applied’s product vision to focus on digital connectivity between every stakeholder in the insurance lifecycle – brokers, insurers and insureds.
24/7 Client Self-Service
The number of employees increases from eight to 121 in only three years’ time prompting Applied Systems to move from Robert Eustace’s home to establish the company’s U.S. headquarters in an office building located in the Chicago suburb, University Park, Illinois.
Delivering on its product vision to connect the business of insurance, Applied releases IVANS Exchange. This easy-to-use intuitive online tool provides brokers and insurers a better way to manage their download connections.
The World’s Fastest Growing Broker Management System
2011 Artizan Internet Services, LLC.
2013 IVANS Insurance Solutions
2015 NxTech Incorporated & SEMCAT
IS2 eTrading Platform
2018 Dynamis Software Corporation
The Original InsurTech
Senior Vice President of Support
The Applied Client Network
A Sense of Purpose
While we don’t know all that’s in store for the next 35+ years, what we do know is that Applied remains unwavering in our commitment to deliver innovative solutions that enable brokers and insurers to compete and thrive in the digital age of insurance.
U.S. Headquarters Established
First-to-Market Mobile App
Millennials become the driving force behind the demand for mobile app access to insurance information. Applied MobileInsured, the industry’s first native, branded mobile app, provides brokers with core self-service features of the Applied CSR24 portal in a phone-based customer application.
This is a culture where individuals are absolutely out for the team success and will help each other from the day they walk in the doors as new hires to the time they’ve been here 30+ years.
We are here ultimately as a company to help safeguard and protect what matters most in people's lives and I think that's a mission that everyone can be connected to and helps you to get up in the morning and come to work trying to
make a difference in the world.
Ready to let the industry’s most trusted technology partner lead your business
into the digital age?
There are two traits we learned in grade school that make people successful: working hard and being kind. And those two traits are what we look for in new employees at Applied.
The Next 35 Years and Beyond
A group of users enthusiastic about Applied Systems’ software forms the Applied Client Network, the only independent Applied Systems user community offering peer-to-peer support to help users achieve better business results with their Applied Systems technology.
Applied is a great organization for any employee to come work for. It has a great culture, great technology background and wickedly smart people. I've had the luxury to work here for 31 years and I've enjoyed every single day that I've been at Applied.
Independent insurance broker Robert Eustace turns his dream of automating brokerage operations into a reality. He founds Applied Systems in his basement and launches Applied TAM – the first PC-based software application in the property and casualty insurance industry.
Applied Epic is the only broker management system that manages all lines of business across all locations and roles in a single application.
The industry’s first cloud-based insurance client self-service software application, Applied CSR24 (formerly CSR24 from Artizan Internet Services) empowers brokerages to deliver omnichannel customer service via a custom-branded online customer portal and mobile app.
Broadest, Most Sophisticated Cloud
Another industry-first, Applied Analytics (formerly Applied PerformanceManager) provides brokers with powerful graphical business insights from their existing management system data to drive greater employee productivity and increase profitable relationships with clients and insurers.
Connected Business of Insurance
The world’s most widely used management system, Applied Epic, enters the UK market, providing independent insurance brokers with the capability to manage all roles, locations, and lines of business within a single application.