People & Culture
Arcadis KPIs
Sustainability
Total workforce
headcount as at 31 December
35,999
2022: 35,617
Employee engagement
employee net promoter score (scale -100 to +100)
Total Recordable Case Frequency (TRCF)
per 200,000 work hours
+52
2022: +39
0.13
2022: 0.15
Voluntary turnover rate
as % of permanent employees
12.1%
2022: 14.7%
Women in total workforce
as % of permanent and temporary employees
38.4%
2022: 38.0%
Lost Time Case Frequency (LTCF)
per 200,000 work hours
0.04
2022: 0.05
Arcadis Carbon Footprint for our material
Scope 1, 2 and 3 emissions
(MT CO per FTE)
7.6
2022: 8.6
Number of identified environmental
non-compliances
0
2022: 0
Employees passing Code of Conduct training
as % of total employees
97%
2022: 98%
Revenues that relate to relevant SDGs
as % of net revenues
>80%
Investigated AGBP alleged breaches
assessed and, as needed, investigated
109
2022: 64 (100%)
Number of appointed privacy officers
under the privacy policy
per 200,000 work hours
26
2022: 23
Net revenues
in € millions
3,759
2022:
3,019
Operating EBITA margin
as % of net revenues
10.4%
2022:
9.8%
Return on
Net Working Capital
per 200,000 work hours
82%
2022:
58%
Net Income from Operations
in € millions / per share
226/
2022:
202/2.26
Net Working Capital
as % of gross revenues
9.3%
2022:
10.0%
Net debt to
Operating EBITDA ratio
1.7
Dividend per share
proposed, in €
0.85
Days Sales Outstanding
(DSO)
56
Free cash flow
in € millions
190
2.51
For definitions and methods of measure for the indicators included on this spread, please refer to page 286 and further. The indicators that fall within the scope of limited assurance of our external auditor are marked with the symbol.
(100%)
2
1
2022: >80%
2
*
*
*
*
*
*
*
*
2
2
2
2
1
1
1
1,2
2
2
1 The engagement score does not include employees from our integrating companies (ie. A-IBI, A-DPS) given a separate survey was undertaken to inform specific integration activities.
2 These KPI’s do not contain IBI/DPS for 2022.
Deterioration
Unchanged
Improvement
3
For definitions and methods of measure for the indicators included on this spread, please refer to page 286 and further. The indicators that fall within the scope of limited assurance of our external auditor are marked with the symbol.
1 2022 figure is restated following improved insights, methodologies and additional information on acquisitions, see further details in the Sustainability section on page 74 and further.
2 These KPI’s do not contain IBI/DPS for 2022.
3 2022 figure is restated following an update to measure against active employees, see further definition in the glossary.
Deterioration
Unchanged
Improvement
2022:
2.2
1
2022:
0.74
2022:
60
2022:
173
IFRS
5.0
Gross revenues
in € billions
2022:
4.0
284
2022:
212
Gross revenues
in € millions
309
2022:
284
Net cash from operating activities
in € millions
1
For definitions and methods of measure for the indicators included on this spread, please refer to page 286 and further. The indicators that fall within the scope of limited assurance of our external auditor are marked with the symbol. See page 265 for the Assurance report of the independent auditor, which includes details on scoping and outcomes.
1 Revised in accordance with IFRS 3.49 to reflect the adjustments to the provisional opening balances of acquired entities recognized as at 31 December 2022.
See note 2 to the consolidated financial statements.
Deterioration
Unchanged
Improvement
Key Business Performance Measures
Alternative Performance measures (APM’s – full explanation and reconciliation on page 277).
See page 265 for the Assurance report of the independent auditor, which includes details on scoping and outcomes.
See page 265 for the Assurance report of the independent auditor, which includes details on scoping and outcomes.
Deterioration
Unchanged
Improvement
Deterioration
Unchanged
Improvement