People & Culture
Arcadis KPIs
Sustainability
Total workforce
headcount as at
31 December
35,617
2021: 29,236
Employee
engagement
employee net promoter
score (scale -100 to +100)
Total Recordable Case
Frequency (TRCF)
per 200,000 work hours
+39
2021: +30
0.15
2021: 0.14
Voluntary
turnover rate
of permanent employees
14.9%
14.7%
2021: 14.9%
Women in total workforce
as % of permanent and
temporary employees
38%
2021: 38%
Lost Time Case
Frequency (LTCF) 2022
per 200,000 work hours
0.05
2021: 0.05
Arcadis Carbon
Footprint
(MT CO per FTE)
18.9
2021 : 16.4
Number of identified
environmental
non-compliances
employee net promoter
score (scale -100 to +100)
0
2021: 1
Employees passing
Code of Conduct
training
as % of total employees
94%
2021: 94%
Revenues that relate
to relevant SDGs
as % of net revenues
>80%
2021 : >80%
Investigated AGBP
alleged breaches
assessed and, as needed,
investigated
64
2021: 91 (100%)
Number of appointed
privacy officers
under the privacy policy
per 200,000 work hours
23
2021: 14
Net
revenues
in € millions
3,019
2021: 2,565
Operating
EBITA margin
as % of net
revenues
9.8%
2021: 9.6%
Return on
Net Working
Capital
per 200,000 work hours
54%
2021: 64.7%
Net Income
from Operations
in € millions /
Per share in €
202/
2021: 175/1.96
Net Working
Capital
as % of gross
revenues
10.7%
2021: 10.7%
Net debt
to EBITDA
ratio
(average)
1.6
2021: 0.8
Dividend per
share
proposed, in €
0.74
2021: €0.70 per ordinary share plus an additional €0.60 per ordinary share
Days Sales
Outstanding
(DSO)
63
2021: 63
Free cash
flow
in € millions
173
2021: 234
2.26
At a glance
For definitions and methods of measure for the indicators included on this spread, please refer to the section Glossary non-financial & financial indicators on page 286.
(100%)
2021 restated as of additional measuring within scope 3
2021 restated as calculation methodology changed to Solutions based reporting
For definitions and methods of measure for the indicators included on this spread, please refer to the section Glossary non-financial & financial indicators on page 286.
2
1
For definitions and methods of measure for the indicators included on this spread, please refer to the section Glossary non-financial & financial indicators on page 286.
For definitions and methods of measure for the indicators included on this spread, please refer to the section Glossary non-financial & financial indicators on page 286.
For definitions and methods of measure for the indicators included on this spread, please refer to the section Glossary non-financial & financial indicators on page 286.
2021 restated as of additional measuring within scope 3
2021 restated as calculation methodology changed to Solutions based reporting
1
2
1
2
2021 : >80%
2
2
1
2
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