At a glance
People & Culture
Financial performance
Sustainability
Digital & Innovation
Total workforce
headcount as at
31 December
29,236
2020: 27,939
Employee
engagement
employee net promoter
score (scale -100 to +100)
Total Recordable Case
Frequency (TRCF)
per 200,000 work hours
+30
2020: +27
0.14
2020: 0.13
Voluntary turnover
rate
as % of permanent
employees
14.9%
2020: 8.7%
Women in total
workforce
as % of permanent and
temporary employees
38%
2020: 38%
Lost Time Case
Frequency (LTCF) 2021
per 200,000 work hours
0.05
2020: 0.05
Arcadis Carbon
Footprint 2021
(MT CO2 per FTE)
1.17
2020: 1.48
Number of identified
environmental
non-compliances 2021
employee net promoter
score (scale -100 to +100)
1
2020: Nil
Employees passing
Code of Conduct
training 2021
as % of total employees
94%
2020: 91%
Revenues that relate
to relevant SDGs
as % of net revenues
78%
2020: 80%
Investigated AGBP
alleged breaches 2021
assessed and, as needed,
investigated
91
2020: 72 (100%)
Number of appointed
privacy officers
under the privacy
policy 2021
per 200,000 work hours
14
2020: 13
(100%)
Building Information
Modeling BIM
as % of total projects
78%
2020: 61%
Arcadis Way
implementation progress
as % of net revenues
82%
2020: 64%
Total Recordable Case
Frequency (TRCF)
per 200,000 work hours
29,236
2020: 0.13
EBITA / FTEs
switch to digital solutions
in € 1,000
8.5
2020: 8.2
Women in total
workforce
as % of permanent and
temporary employees
38%
2020: 38%
Lost Time Case
Frequency (LTCF) 2021
per 200,000 work hours
0.05
2020: 0.05
2
Net revenues
in € millions
2,565
2020: 2,494
Operating
EBITA margin
as % of net
revenues
9.6%
2020: 9.1%
Return on
Net Working
Capital
per 200,000 work hours
64.7%
2020: 54.5%
Net Income
from
Operations
in € millions /
Per share in €
175/
2020: 130/
Net Working
Capital
as % of gross
revenues
10.7%
2020: 12.6%
Net debt
to EBITDA
ratio
(average)
0.8
2020: 1.3
1.46
Dividend per
share
proposed, in €
1.30
2020: 0.60
Days Sales
Outstanding
(DSO)
63
2020: 66
Free cash
flow
in € millions
234
2020: 324
1.96