Sophie's story
Auction lock-out
Compromised supplier portal
Transport hack
Sophie’s story
Sophie runs a small design business in Melbourne. When her email was hacked, scammers sent fake invoices to her clients. It cost thousands to fix — but with cyber cover, Sophie was able to recover quickly and keep her business going.
Auction lock-out
Mark runs a boutique real estate agency in Brisbane. On the morning of a major auction weekend, his team was locked out of their CRM and email system due to a ransomware attack. Sensitive client data — including contracts and deposit details — was inaccessible and the disruption delayed two sales.
With cyber insurance, the agency received immediate breach response support, legal advice for reporting obligations and a claim payment covered business interruption losses. Within 72 hours, systems were restored and client confidence was retained.
Compromised supplier portal
Jen manages a component manufacturer in Melbourne. A hacker accessed their supplier portal using stolen login credentials and altered delivery schedules and payment instructions. This disrupted production for a week and resulted in double payments to fraudulent accounts.
Thanks to cyber insurance, Jen’s business recovered lost funds, received forensic IT assistance, and had legal and PR support in managing supplier communications. Their policy also helped fund data and system recovery.
Transport hack
Raj operates a regional freight business across NSW and Victoria. Cybercriminals infiltrated his fleet management software, causing delivery routes to be rerouted, delayed and in one case, duplicated. The business lost time, incurred customer penalties, and needed IT specialists to reset and secure systems.
Their cyber policy covered emergency IT intervention, containment of the breach and compensation for lost revenue.
Sophie's story
Sophie runs a small design business in Melbourne. When her email was hacked, scammers sent fake invoices to her clients. It cost thousands to fix — but with cyber cover from Gallagher, Sophie was able to recover quickly and keep her business going.
Auction lock-out
Compromised supplier portal
Transport hack
Mark runs a boutique real estate agency in Brisbane. On the morning of a major auction weekend, his team was locked out of their CRM and email system due to a ransomware attack. Sensitive client data — including contracts and deposit details — was inaccessible and the disruption delayed two sales.
With cyber insurance from Gallagher, the agency received immediate breach response support, legal advice for reporting obligations and funding to cover business interruption losses. Within 72 hours, systems were restored and client confidence was retained.
Jen manages a component manufacturer in Melbourne. A hacker accessed their supplier portal using stolen login credentials and altered delivery schedules and payment instructions. This disrupted production for a week and resulted in double payments to fraudulent accounts.
Thanks to cyber insurance, Jen’s business recovered lost funds, received forensic IT assistance, and had legal and PR support in managing supplier communications. Their policy also helped fund system process upgrades to prevent recurrence.
Raj operates a regional freight business across NSW and Victoria. Cybercriminals infiltrated his fleet management software, causing delivery routes to be rerouted, delayed and in one case, duplicated. The business lost time, incurred customer penalties, and needed IT specialists to reset and secure systems.
Their cyber policy covered emergency IT intervention, containment of the breach and compensation for lost revenue.
