Current AI Business Use Cases
Handle customer queries (e.g., AI chatbots)
36%
Research and summarize documents
35%
Write emails and agendas
32%
Run competitor analysis
31%
Write presentations
29%
Inform on strategy development
29%
Forecast demand and manage inventory levels
28%
Understand market developments
28%
Create notes from meetings
27%
Create personalized marketing
27%
Predict customer behavior
27%
Brainstorming
25%
Handle invoicing and payments
23%
Sort through CVs to identify the best candidates
22%
40
0
10
20
30
Source:
Gallagher