Dropped
Scaled back
Maintained
100
80
0
20
40
60
Sought alternative suppliers
1%
27%
72%
Changed employee reward and recognition program
3%
18%
79%
Changed healthcare benefits (e.g., access to mental health, telehealth services)
1%
21%
78%
Hired or designated full-time risk manager/business continuity team
2%
19%
79%
Sold real estate owned by the business
11%
30%
59%
Maintained but reduced office space
8%
29%
63%
Removed all office space and shifted to a permanent remote work model
8%
30%
62%
Sold office space and switched to leasing office space
10%
26%
64%
Enforced remote or hybrid work policies
6%
27%
67%
Implemented flexible work hours to accommodate employees
5%
26%
69%
Increased investment in secure and efficient remote working tools
2%
17%
81%
Source:
Gallagher
Identified appropriate use cases for AI within the business
61%
25%
14%
Post COVID-19 shifts in workforce and operations
Sought alternative suppliers
1%
27%
72%
Changed employee reward & recognition program
3%
18%
79%
Changed healthcare benefits (e.g., access to mental health, telehealth services)
1%
21%
78%
Hired or designated full-time risk manager/business continuity team
2%
19%
79%
Sold real estate owned by the business
11%
30%
59%
Changed healthcare benefits (e.g., access to mental health, telehealth services)
1%
21%
78%
Removed all office space and shifted to a permanent remote work model
8%
30%
62%
Sold real estate owned by the business
11%
30%
59%
Sold office space and switched to leasing office space
10%
26%
64%
Implemented flexible work hours to accommodate employees
5%
26%
69%
1%
1%
27%
3%
18%
1%
21%
2%
19%
11%
30%
8%
29%
8%
30%
10%
26%
6%
27%
5%
26%
17%
81%
69%
67%
64%
62%
63%
59%
79%
78%
79%