Welcome to AXA XL's Construction Professional & Pollution Toolkit
As a top carrier in the Construction Professional & Pollution
marketplace, we have the power and financial strength to find
innovative, creative solutions to your risks — from the most familiar
to the most complex. To assist with your Professional & Pollution
needs, we created this Toolkit to provide quick, valuable access to
information and contacts — specific to our capabilities and appetite.
Why the AXA XL Construction Professional & Pollution Team:
Protection for contractors
ABOUT AXA XL
ABOUT AXA XL
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Contact us:
When you need answers, we want to be the first call you make. Our team knows you and your clients need an answer yesterday.
We’re set up to respond as quickly as possible to your submissions. And if you contact us with questions, you’ll hear back from us.
Steve Stabilito (US)
Underwriting Manager +1 610 968 9378
steve.stabilito@axaxl.com
Ray Allen (US & Canada)
Head of Construction, Professional +1 212 915 6757
ray.allen@axaxl.com
Dawn Gournis (US)
Underwriting Manager +1 312 876 7211
dawn.gournis@axaxl.com
The information contained herein is intended for informational purposes only. Insurance coverage in any particular case will depend upon the type of policy in effect, the terms, conditions and exclusions in any such policy, and the facts of each unique situation. No representation is made that any specific insurance coverage would apply in the circumstances outlined herein. Please refer to the individual policy forms for specific coverage details. Global Asset Protection Services, LLC and their affiliates (“AXA XL Risk Consulting”) provide loss prevention and risk assessment reports and other risk consulting services, as requested. In this respect, our property loss prevention publications, services, and surveys do not address life safety or third party liability issues. This document shall not be construed as indicating the existence or availability under any policy of coverage for any particular type of loss or damage. The provision of any service does not imply that every possible hazard has been identified at a facility or that no other hazards exist. AXA XL Risk Consulting does not assume, and shall have no liability for the control, correction, continuation or modification of any existing conditions or operations. We specifically disclaim any warranty or representation that compliance with any advice or recommendation in any document or other communication will make a facility or operation safe or healthful, or put it in compliance with any standard, code, law, rule or regulation. Save where expressly agreed in writing, AXA XL Risk Consulting and its related and affiliated companies disclaim all liability for loss or damage suffered by any party arising out of or in connection with our services, including indirect or consequential loss or damage, howsoever arising. Any party who chooses to rely in any way on the contents of this document does so at their own risk. AXA XL is a division of AXA Group providing products and services through three business groups: AXA XL Insurance, AXA XL Reinsurance and AXA XL Risk Consulting. In the US, the AXA XL insurance companies are: Catlin Insurance Company, Inc., Greenwich Insurance Company, Indian Harbor Insurance Company, XL Insurance America, Inc., XL Specialty Insurance Company and T.H.E. Insurance Company. Not all of the insurers do business in all jurisdictions nor is coverage available in all jurisdictions. Information accurate as of October 2025. AXA, the AXA and XL logos are trademarks of AXA SA or its affiliates. © 2025
Learnings
We strive to help our insured partners continually improve by exploring Lessons Learned from your claim and sharing these lessons with you.
We also use our claims data to educate our community of insureds
on claims trends and risky business that may increase the
likelihood of a claim so that they can be avoided.
Our claims scenarios demonstrate some
of the many ways that Construction
Professional and Pollution coverage
can protect your business when
something goes wrong.
Learnings
Resolution
Resolution
We’re committed to excellence in everything we do. We put our expertise to work for our clients and stay resolution-focused at all stages of the claim lifecycle.
Resolution
Partnership
Partnership
We take a personalized approach with you and your broker – to get to know your business, proactively share insights, and best collaborate with you. We hold ourselves accountable,
and value hearing from you on whether we’re getting it right and how we can make it better.
Partnership
Your claims team is experienced and dedicated.
Talent
Our promise is to deliver an exceptional claims experience:
Personalized service, proactive partner
• As an insured, you will be assigned a dedicated claims handler to work with you throughout our partnership.
• Whether or not there is a claim pending, the claims team is here to answer questions, explain your coverage, and help you report a claim.
• We work closely with you, especially when your issues are time sensitive, and help you navigate the complexities of any claim.
• We speak “your language” as we employ internal and external consulting partners
with extensive construction backgrounds.
• Our team of experts is committed to providing feedback and coaching throughout the rectification process. We’re here to help with problems whether they arise before or after substantial completion. When they arise before, we are there to help keep your project moving and avoid and/or minimize a professional liability claim.
Our talent, your team
Our claims specialists are all licensed attorneys* with decades of experience collectively.
Our technical claims consultants support our claims specialists with a variety of Construction Professional claims, including those involving rectification and pollution.
Our claims team draws upon our extensive network of outside legal and expert service providers to partner with you to resolve your claims fairly and accurately.
Talent
Specialized expertise, resolution focused
Lessons learned
• We employ a simplified Rectification process that includes clear information requests, prompt responses, and with payment goals on average within 30 days.
• Our experienced environmental consultants are available on a
24 hour/7 days a week basis to help
you with an emergency pollution
event, and can access environmental contractors to assist at the site,
if needed.
“The whole process was very smooth, from the
beginning of submitting our requests until the
end when we received the reimbursements.
AXA XL’s consultant was very attentive and a
good resource throughout the claim.”
“We’d like to commend AXA XL for their extremely
smooth processing of a recent rectification claim.
They were quick to evaluate our claim, provide a
direction and implement a process to ensure we
were able to remedy our claim expeditiously.”
“It wasn’t until we had a catastrophic claim that we
learned the true value of our coverage through AXA XL.
Their partnership with their consultants took the headache
out of the claims process, streamlined communication
and aligned to our goal of efficient claims resolution.”
“They were very professional, communicated well
and processed our request for reimbursement
without extended delay. In light of our experience
and without reservation, we highly recommend
AXA XL for your insurance needs.
Financial
strength
AXA XL is part of the #1 P&C commercial lines
platform worldwide.
Our core operating insurance
and reinsurance companies
have one or more of the
following financial strength ratings: A.M. Best A+, S&P AA.
Collaborative
approach
Broad
appetite
We have a broad appetite.
If you have an opportunity that doesn’t seem to fit, talk with us. With our extensive experience underwriting some of the world’s most complex risks, we may
be able to find a solution
that others can’t.
Extensive
expertise
We take a collaborative approach, enlisting underwriting, risk engineering, claims, legal, actuarial, and financial professionals to address contractor’s professional and pollution liability needs now
and as they may change.
With an average of 15 years of experience in the industry,
and 12 years with AXA XL,
we know your business.
Our team consists of knowledgeable underwriters, experienced claims specialists and supporting team members that recognize and understand your needs.
Here's what our customers are saying about our claims team:
* Not applicable in Canada
Cynthia Craig (Canada)
Executive Underwriter +1 416 644 3324
cynthia.craig@axaxl.com
Protection for project owners
(PA/CE, PA/CE Plus)
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(PA/CE Proshield)
Talent
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