Helps households resolve streaming TV login problems. For complex issues, assists human support representatives by generating responses in the brand’s voice they can edit and send.
Home (watching TV)
1
Accepts reservations, loyalty points redemptions and notice of allergies or special requests.
Restaurant
2
3
Creates personalised fitness plans based on members’ smartwatch readings and suggests 1–1 training sessions.
Gym
4
5
6
7
8
10
9
11
Sends SMS texts to check that customers are satisfied with their fittings and then handles their feedback.
Glasses and hearing aids chain
Responds to queries about tax bills, garden waste pick-ups, permit applications and status updates on road repairs.
Council HQ
Provides care coordinators with comprehensive summaries of patients’ medical histories, care gaps and benefit rights.
Medical centre
Deals with requests, such as for a crib or celebratory champagne, while escalating emergencies and other issues requiring human intervention.
Hotel
Assists employees with IT and HR-related queries, freeing up specialists to tackle challenging and unusual tasks.
Office
Handles customer inquiries about when products will be in stock and what voids the warranty, and suggests add-on accessories.
Electrical Shop
Provides case status updates, collects preliminary information from new clients and sends reminders for forms and signed documents.
Law firm
Advises passengers via WhatsApp about the restaurants and gadget charging stations nearest to their boarding gate.
Airport
