Real Customer Focus
Autonomous Driving
Connectivity
Electric Powertrain
Shared Mobility Services
Evolution
up to 2022
Step changes 2022-2030
Disruptive endgame 2030+
Real customer focus: Automotive and mobility leaders will put the customer and her needs at the center of their business and provide customer-centric propositions and processes on the same level as leading technology players do today. This is nothing short of a fundamental cultural change for the traditionally engineering and
product-oriented automotive industry.
Autonomous driving will form the foundation for completely new mobility solutions in urban mobility with self-driving robo-cabs over the next few years. In addition, Premium and Luxury vehicles will offer autonomous driving functionality as an option, e.g. autonomous highway pilot.
Connectivity/Digitalization: All cars will be connected to the internet and essentially become digitally enabled devices on wheels. Increasing connectivity and digitalization will lead to new service offerings, but also impact the multi-channel customer journey.
Electric powertrains will grow steeply to meet emission standards; once price parity is reached, customer-driven momentum will push this trend further.
Shared mobility services will result in new solutions for urban mobility.
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Real Customer Focus
Autonomous Driving
Connectivity
Electric Powertrain
Shared Mobility Services
Real Customer Focus
Autonomous Driving
Connectivity
Electric Powertrain
Shared Mobility Services
Real Customer Focus
Autonomous Driving
Connectivity
Electric Powertrain
Shared Mobility Services
Real Customer Focus
Autonomous Driving
Connectivity
Electric Powertrain
Shared Mobility Services
Real Customer Focus
Autonomous Driving
Connectivity
Electric Powertrain
Shared Mobility Services
Click on each trend to learn more.
Real Customer Focus
Auto-
nomous Driving
Connectivity
Electric Powertrain
Shared Mobility Services
Real Customer Focus
Auto-
nomous Driving
Connectivity
Electric Powertrain
Shared Mobility Services
Real Customer Focus
Auto-
nomous Driving
Connectivity
Electric Powertrain
Shared Mobility Services
Real Customer Focus
Auto-
nomous Driving
Connectivity
Electric Powertrain
Shared Mobility Services
Real Customer Focus
Auto-
nomous Driving
Connectivity
Electric Powertrain
Shared Mobility Services