Talent strategy
and policies
Talent acquisition and deployment
Talent
management and development
Talent
relations
Source: Bain & Company
Select a business function to see which of its processes have the most potential
Total rewards
and payroll
Back
Talent strategy and
policies
Talent acquisition and deployment
Talent management and development
Talent
relations
Total rewards and payroll
Back
Talent strategy and policies
Talent acquisition and deployment
Talent management and development
Talent relations
Total rewards and payroll
Back
Talent strategy and policies
Talent acquisition and deployment
Talent management and development
Talent relations
Total rewards and payroll
Back
Talent strategy and policies
Talent acquisition and deployment
Talent management and development
Talent relations
Total rewards and payroll
Back
Talent strategy and policies
Talent acquisition and deployment
Talent management and development
Talent relations
Total rewards and payroll
Hover over a process to see details
Generative AI potential | HR
Generative AI potential | HR
Generative AI potential | HR
Generative AI potential | HR
Talent strategy and policies
Talent acquisition and deployment
Talent management and development
Talent relations
Total rewards and payroll
Generative AI potential | HR
Meeting assistant
Advanced knowledge mgt.
Report generation
Category recommendations:
Category recommendations:
Administrative
Category recommendations:
Adverse action communications
Code generation and translation
Category recommendations:
Category recommendations:
HR
Category recommendations:
Adverse action communications
Code generation and translation
Category recommendations:
Category recommendations:
Technology
Category recommendations:
Adverse action communications
Code generation and translation
Category recommendations:
Category recommendations:
Procurement
Category recommendations:
Adverse action communications
Code generation and translation
Category recommendations:
Category recommendations:
Legal
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Talent onboarding
Learning
design
Hover over a use case to see details
Hover over a use case to see details
Review sentiment data from surveys, social media, performance reviews, and other sources to assess potential resignation risks
Quickly generate custom talent reports that incorporate data such as attrition, hiring trends, and employee survey/performance metrics
Generate a draft of an employee announcement
Write job descriptions
Provide a recruiter copilot to screen resumes to build candidate slates and summaries
Generate job offer letters
Summarize skills and competencies of employees to detect skill gaps and identify upskilling and reskilling opportunities
Generate email outreach letters to potential candidates
Generate onboarding materials with guidelines for new hires, including employee benefits, time off policies, workplace safety, etc.
Create personalized learning plans based on a person’s skills, interests, and learning styles
Review and summarize feedback from learners to gain insight into the effectiveness of training materials and identify opportunities for improvement
Automate every step of employee offboarding from initiating clearance to conducting exit surveys
Draft performance reviews based on manager observations/notes, conforming feedback to companywide best practices for written reviews
Identify succession planning opportunities for high-performing employees, and generate employee profiles
Adapt content delivery based on learner progress and interests to create a more relevant and engaging learning experience
Assist employees in filing grievances in compliance with collective bargaining agreements
Draft parts of collective bargaining contracts/agreements
Review cases and findings to understand trends and proactively address any issues with corrective action
Review employee satisfaction and engagement scores/input to inform how to improve the overall labor relations climate
Shared services
Meeting
assistant
Advanced knowledge management
Report
generation
Administrative
Employee
self-service
Employee communications
Personalized interviews
Job
descriptions
HR
Code generation and translation
Code documentation
Code debugger / security
Data management assistant
Technology
RFP creation
Vendor communications
Supplier negotiations
Category recommendations: advice for category managers
Procurement
Case search and summarization
Legal
Hover over a use case to see details
Sales and marketing
Visualize and create first pass at products; use customer insights to suggest products to create
Generate reports with narratives based on existing KPIs
Help employees find information with advanced search
A chatbot interface to allow employees to self-serve on topics such as travel and expense, payroll, benefits, insurance, etc.
Draft employee communication messages, either standard or personalized
Assist in interviews with personalized questions based on job description and candidate’s resume
Draft job descriptions and requirements
Generative AI potential | HR
High
Moderate
Low
Cross-functional
Diversity, equity, and inclusion
HR systems and data management
Low
High
Moderate
Low
High
Moderate
Talent management
Learning and development
Low
High
Moderate
Low
High
Moderate
Compensation, benefits and rewards
Low
High
Moderate
Talent offboarding
Learning administration
Performance management
Succession planning
Learning
delivery
Talent
strategy
Talent policies
Employee communications
Employee sentiment and engagement
Talent
analytics
Labor relations
Collective bargaining process management
Employee relations
Labor management partnerships
Talent acquisition
Job requisition and posting
Sourcing
Interview/ assessment
Global mobility
Hire
Screening
Workforce planning
Executive
search
Administration
Design
Health and well-being
Employee assistance
Payroll
Answer employee inquiries about HR policies, recent changes, and walk them through complex processes
Search public information to summarize competitor hiring trends in specific markets
Generate suggested questions for interviewers to ask candidates
Provide quick and easy answers for relocation and expatriate assignment questions
Identify candidates, sorting large datasets of applicants according to factors such as experience, skills, qualifications, certifications, and other criteria
Draft a comprehensive employee handbook on total rewards
Guide employees through the benefit enrollment process
Generate reports to understand actual labor costs, budget for expenses, and stay compliant with federal, state, and local agencies
Search and compare your company’s salary and benefits to competitor programs to understand any gaps
Assist employees in asking questions and receiving information about employee assistance programs
Increase your talent pool by adapting job description language to attract more a diverse group of applicants
Generate code snippets to help maintain HR management systems and applications
Generative AI potential
High
Moderate
Low
Select a business function to see
which of its processes have the most potential
Cross-functional
Reporting and analytics
Data management
Back
Talent
onboarding
Talent
offboarding
Learning
design
Learning administration
Performance management
Learning
delivery
Succession
planning
Talent management
Learning and development
Tap over a use case to see details
Moderate
High
Generative AI potential | HR
Talent management
and development
Back
Talent
offboarding
Learning
design
Learning administration
Succession
planning
Talent management
Tap over a use case to see details
Generative AI potential | HR
Talent management
and development
Screening
Low
High
Succession
planning
Sourcing
Sourcing
Back
Workforce planning
Job requisition
and posting
Screening
Sourcing
Talent acquisition
Tap over a use case to see details
High
Interview/
assessment
Generative AI potential | HR
Talent acquisition
and deployment
Back
Workforce planning
Global mobility
Executive search
Tap over a use case to see details
Low
High
Generative AI potential | HR
Talent acquisition
and deployment
Employee communications
Back
Talent strategy
Tap over a use case to see details
Low
Moderate
High
Generative AI potential | HR
Talent strategy
and policies
Employee communications
Employee sentiment and engagement
Talent analytics
Moderate
Moderate
Moderate
Low
Low
Automate every step of employee offboarding from initiating clearance to conducting exit surveys
Generate onboarding materials with guidelines for new hires, including employee benefits, time off policies, workplace safety, etc.
Create personalized learning plans based on a person’s skills, interests, and learning styles
Review and summarize feedback from learners to gain insight into the effectiveness of training materials and identify opportunities for improvement
Draft performance reviews based on manager observations/ notes, conforming feedback to companywide best practices
for written reviews
Identify succession planning opportunities for high-performing employees, and generate employee profiles
Adapt content delivery based on learner progress and interests to create a more relevant and engaging learning experience
Adapt content delivery based on learner progress and interests to create a more relevant and engaging learning experience
Summarize skills and competencies of employees to detect skill gaps and identify upskilling and reskilling opportunities
Write job descriptions
Provide a recruiter copilot to screen resumes to build candidate slates and summaries
Generate job offer letters
Employee sentiment and engagement
Generate job offer letters
Generate a draft of an employee announcement
Review sentiment data from surveys, social media, performance reviews, and other sources to assess potential resignation risks
Quickly generate custom talent reports that incorporate data such as attrition, hiring trends, and employee survey/ performance metrics
Answer employee inquiries about HR policies, recent changes, and walk them through complex processes
Generate a draft of an employee announcement
Review sentiment data from surveys, social media, performance reviews, and other sources to assess potential resignation risks
Quickly generate custom talent reports that incorporate data such as attrition, hiring trends, and employee survey/ performance metrics
Answer employee inquiries about HR policies, recent changes, and walk them through complex processes
Search public information to summarize competitor hiring trends in specific markets
Generate reports to understand actual labor costs, budget for expenses, and stay compliant with federal, state, and local agencies
Draft a comprehensive employee handbook on total rewards