Thanks for making The Broadview at Vanderbilt your home.
Just a few things before you leave...
Payments
& utilities
clean-up
renewing residents
charges
key return
charges
615.205.1295
Thank you for choosing The Broadview at Vanderbilt as your home. We hope we've provided you with an living experience! If you need anything else, please contact us at 615.205.1295. Best of luck to you in your future endeavors!
Thanks for a great year!
thebroadviewatvanderbilt.com
Faq's
clean-up
615.205.1295
payments & utilites
key return
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FAQs
Click on the questions to reveal the answers.
Q. When can I expect my refund check?
Q. My roommate forgot the trash in the common area. Do I have to pay for this?
Q. If I leave an item in the apartnment, can I come back and pick it up?
Q. Can I mail in my keys?
Yes, Management holds all items for 30 days. After the 30 day mark, all items will disposed of.
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Yes. All common areas are a shared cost and will be split evenly between the roommates, unless the roommate responsible claims the charge in writing to The Broadview at Vanderbilt Management.
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Refund checks are sent from our corporate office and should arrive 30 days after receiving your final statement. All forwarding addresses must be domestic mailing addresses.
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Refund checks are sent from our corporate office and should arrive 30 days after receiving your final statement. All forwarding addresses must be domestic mailing addresses.
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We offer a roommate mediation program through our Leasing Office. If there are issues between roommates that cannot be resolved, residents may be able to transfer as rooms are available. A transfer fee will apply. Please contact the Leasing Office for more information.
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Yes, all keys can be mailed in as long as they are received before your scheduled move-out date at 12:00 PM. If keys are received after your scheduled move-out date a $75 late fee will be charged to your account for each day the keys have not been received.
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Follow us!
WELCOME HOME
Move Out
deposits & balances
renewing residents
exceptional
The management team, as well as contractors, will be entering units that are partially occupied in preparation for the new residents moving in. Management will provide at least 24-hour notice for entry to the resident. If management requires our contractors to clean the common areas of your unit, the residents in the unit will be charged back the cost. We ask that the renewing residents secure any personal or valuable belongings, keep entryway clear, and kennel or crate any pets before the management team arrives. Management is not liable for lost or stolen items.
Clean your apartment and take all personal items with you. Do not leave any trash or items behind. $25 will be charged per bag of trash that is left in the unit. Cleaning must be completed prior to the end of your lease and scheduled move out date. Please refer to your lease to confirm your scheduled move out date.
GENERAL CLEANING
Any balance or damages on account will be deducted from deposit held or sent to collections if not paid within 30 days. Before departing, check your balance on the Resident Portal or with the front office staff.
Any unpaid balance will need to be settled at move-out. All move out charges will be sent to the email listed on your account.
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Clean tub/shower/toilet/sinks with sanitizing cleaners
Remove anything from the bathroom, and all sink drains
Check for items in all cabinets
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bathroom
Clean inside and outside of microwave and stove/oven
Clear any food particles out of the dishwasher and sink
Check for items in the oven and broiler
Check for items in all cabinets
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kitchen
Remove laundry from the washing machine and dryer
Remove lint from lint trap in the dryer
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laundry
Remove all personal belongings out of all cabinetry, including the media console and coffee table
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living room
Please refer to your lease to confirm your scheduled move out date. All residents who are not renewing their lease must be fully moved out by 12:00 PM and have all keys turned into Broadview's Leasing Office. Residents that are not fully moved out by 12:00 pm, will be charged a $200 holdover fee per day.
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Late move out fee
Residents that are not fully moved out including keys turned in by 12:00 pm on the designated move out day, will be subject to a $200 holdover fee per day.
Be sure to provide the front office with your forwarding mail address when turning in your keys.
Refund checks will be made out to the resident that is listed as the primary on the lease for any shared leases.
Refund checks cannot be altered.
If the check is returned for any reason you must pick the check up at Broadview's Leasing Office.
Checks will not be reissued.
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MAIL / REFUNDS
The following list represents, but is not limited to, those items commonly replaced due to resident damages. Items not listed may require an estimate from a subcontractor. Please allow for 3-5 business days for such items. All prices are subject to change without notice.
BEDROOM
Desk - $140
Desk Chair - $80
Dresser - $194
Mattress - $230
Mattress Frame - $132
Nightstand - $127
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automatic payments
If you are moving out, make sure to cancel your automatic payments on the Resident Portal. If you renewed for the following term, you will need to setup any automatic draft payments again.
Coffee Table - $88
Couch - $650
Media Console - $110
Side Table - $113
LIVING ROOM
KEYS
Electronic Fob - $75
Mailbox - $25
KITCHEN
Crisper Cover - $75
Crisper Drawer - $55
Dishwasher Rack - $75
Freezer Baskets - $40
Full Dishwasher Replacement - $500
Full Refrigerator Replacement - $900
Full Stove Replacement - $800
Ice Maker - $110
Ice Maker Tray - $50
Refrigerator Shelf - $50
Silverware Basket - $50
PAINT
Bedroom/Bathroom - $85
Common Area - $95
CLEANING
Bathroom - $65
Bedroom - $95
Floor - $95
Carpet Replacement - $410
Common Area - $75
Kitchen - $85
Exterior Door - $500
Interior Door - $150
TRaSH
Per bag - $25
Large Furniture Removal - $100
DOORS
Washer / Dryer
Repair or replacement starting at $600
2025
It's time to say goodbye...
2025
Clean your apartment and take all personal items with you. Do not leave any trash or items behind. $25 will be charged per bag of trash that is left in the unit. Cleaning must be completed prior to the end of your lease and scheduled move out date. Please refer to your lease to confirm your scheduled move out date.
Flooring must be swept/vacuumed
Remove all personal belongings
Take all trash to the chutes in the trash rooms
Fill in any holes larger than a push pin. Use only spackling
to fill in these holes.
Remove all Command or similar hooks from all surfaces.
Do this very carefully as damage to the walls from Command or similar hooks will be subject to a fee. Command hooks that are not removed from surfaces will also be subject to additional move out charges.
GENERAL CLEANING
clean-up
key return
renewing residents
Any balance or damages on account will be deducted from
deposit held or sent to collections if not paid within 30 days. Before departing, check your balance on the Resident Portal
or with the front office staff.
Any unpaid balance will need to be settled at move-out. All move out charges will be sent to the email listed on your account.
deposits & balances
PAYMENTS & UTILITES
Be sure to provide the front office with your forwarding mail address when turning in your keys.
Refund checks will be made out to the resident that is listed as the primary on the lease for any shared leases.
Refund checks cannot be altered.
If the check is returned for any reason you must pick up the check at Broadview's Leasing Office.
Checks will not be reissued.
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mail / refunds
Flooring must be swept/vacuumed
Remove all personal belongings
Take all trash to the chutes in the trash rooms
Fill in any holes larger than a push pin. Use only spackling to fill in these holes.
Remove all Command or similar hooks from all surfaces. Do this very carefully as damage to the walls from Command or similar hooks will be subject to a fee. Command hooks that are not removed from surfaces will also be subject to additional move out charges.
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Electronic key fob - $75
Mailbox - $25
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lost item fees
Electronic key fob - $75
Mailbox key - $25
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lost item fees