FRAMEWORK
RECOVER
IDENTIFY
PROTECT
DETECT
RESPOND
Develop and implement the appropriate activities to maintain plans for resilience and to restore any capabilities or services that were impaired due to a cybersecurity event.
Develop the organizational understanding to manage cybersecurity risk to systems, assets, data, and capabilities.
Develop and implement the appropriate safeguards to help ensure delivery of critical infrastructure services.
Develop and implement the appropriate activities to identify the occurrence of a cybersecurity event.
Develop and implement the appropriate activities to take action regarding a detected cybersecurity event.
HR and Talent Management
Finance and Accounting
Operations and Supply Chain
Customer Service
Marketing and Sales
Streamline and improve HR and talent management processes. For example, companies are using AI algorithms to screen and rank job applicants, using chatbots to automate routine HR tasks such as scheduling interviews and onboarding new employees, and using analytics to identify and address employee engagement and retention issues.
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HR and Talent Management
Automate financial processes such as invoicing, expense management, and accounts payable and receivable. AI-powered solutions can help identify anomalies and fraud in financial transactions and provide insights and recommendations to optimize financial performance.
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Finance and Accounting
Optimizing operations and supply chain processes. This includes using AI algorithms to predict demand and optimize inventory levels, using machine learning to identify inefficiencies and bottlenecks in production processes, and using predictive maintenance to reduce downtime and improve equipment reliability.
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Operations and Supply Chain
AI-powered chatbots and virtual assistants to automate customer service interactions and reduce response times. These chatbots can help customers with common queries and issues, freeing up customer service agents to handle more complex cases.
Customer Service
Analyze customer data and behavior, personalize marketing messages, and improve sales forecasting. For example, using AI-powered chatbots to interact with customers and provide personalized product recommendations, and using AI algorithms to optimize ad targeting and campaign performance.
Marketing and Sales
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