Identifying the risks and opportunities
RE-ASSESSING HOW THEY SHOP
Including what they need to buy. For example the move from shopping ‘little and often’ to ‘less frequent and bigger shops’ and the trend towards prioritising health.
SHIFT TO HOME WORKING
Including the impact on specific location in the UK.
ACCELERATION OF CHANNEL SWITCH
The further woes of high streets with the acceleration of channel-switch and increase in store closures.
'COVID-19 SECURE' EXPERIENCE
The need to provide shoppers with a ‘COVID-19 secure’ experience.
GROWING DEMAND FOR HOME DELIVERIES
The new challenges for supply chain and delivery logistics to meet the growing demand for home deliveries.
NEW DIGITAL AND MULTICHANNEL MODELS
The competitive consolidation and emergence of new digital and multichannel retailers and models.
RETAILERS AS CONSCIENTIOUS OPERATORS
How retailers are becoming conscientious operators.
THE 'NORM' OF RESTRUCTURING IN RETAIL
How restructuring of retail has become the ‘norm’ and fundamentally changed the fabric of bricks and mortar retailing.