Digital transformation
is hitting
warp speed
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Maturity Assessment
For healthcare organizations, adopting new technology is only step one. Understanding how to leverage these tools to drive growth and improve care is what will make our next generation of healthcare leaders. Stepping on the digital accelerator will require adaptability, ingenuity and investment.
2021 Healthcare Digital Transformation Survey
Customizing Care, Unlocking the Future
WANT MORE THAN JUST THE KEY TAKEAWAYS?
Adding new digital projects
BDO'S TAKE
Healthcare isn’t letting digital transformation take a backseat—companies are investing in digital to drive growth across their organizations.
As a result of the events of 2020, healthcare organizations are…
Digital Transformation in Healthcare is Hitting Warp Speed
60%
BDO'S TAKE
Click to toggle between years and view the Top Three Investment Areas that Improve the Patient Experience
Healthcare organizations are investing in improving the patient experience,
but that alone isn’t enough—they also need to support clinicians as they
adapt to new patient demands.
BDO'S TAKE
The 2021 Healthcare Digital Transformation Survey was conducted by Rabin Research Company, an independent marketing research firm. The survey included 100 C-level executives at hospitals, academic medical centers, post-acute care facilities, home health and hospice providers, ambulatory service providers, behavioral health facilities and physician/provider groups, with annual revenues between $100 million and $3 billion.
Methodology
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Telehealth takes
center stage
Patient experience takes priority
Healthcare’s data analytics capabilities
fall short
Accelerating some or all existing digital transformation plans
42%
Patient Experience Takes Priority
Telehealth was the star of 2020, but optimal technology adoption doesn’t happen overnight. Healthcare organizations are focusing on strengthening their telehealth capabilities in 2021.
Telehealth Takes Center Stage
Technology infrastructure aligned with telehealth needs
69%
Optimized
telehealth workflows
53%
Full capabilities along
the patient journey
40%
Secure, private and compliant communication channels
38%
Compliant coding and reimbursement
36%
BDO'S TAKE
Healthcare organizations are collecting massive amounts of data. Now, they need to learn how to make the most of it.
Healthcare’s Data Analytics Capabilities Fall Short
Use analytics on ad hoc basis for specific needs
5%
Primarily use analytics for real-time reporting
39%
Have insights from data existing in dashboards that few can access
28%
Use advanced analytics, including forecasting and predictive models
24%
Adopted machine learning and deep learning algorithms
4%
Current Status of Telehealth Capabilities
Survey Respondents
2020
2021
42%
43%
Telemedicine
EHR Interoperability
50%
Patient Portals
Methodology
Survey
respondents
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75%
64%
56%
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Want to see how your digital initiatives stack up to your peers?
Check out our benchmarking data.
Thank you! Please click below to download the Benchmarking Report.
A copy of the report has also been sent to you for future reference.
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Survey Respondents