STRATEGY
& OPERATIONS
PEOPLE
RISK
REGULATIONS
FINANCIALS
PROTECTING YOUR WORKFORCE
MANAGING YOUR BUSINESS
MITIGATING RISK
UNDERSTANDING THE ECONOMIC IMPACTS
REGULATION, LEGISLATION
& COMPLIANCE
RESILIENCE
WORKFORCE PLANNING & PRODUCTIVITY
CUSTOMER ACQUISITION
& RECESSION PROOFING
SUPPLY CHAIN
OPTIMISATION
COST OPTIMISATION
& FINANCIAL HARDENING
REGULATORY
COMPLIANCE
WORKFORCE PLANNING & PRODUCTIVITY
CUSTOMER ACQUISITION
& RECESSION PROOFING
SUPPLY CHAIN
OPTIMISATION
COST OPTIMISATION
& FINANCIAL HARDENING
REGULATORY
COMPLIANCE
Workforce Planning & Productivity
• Employee productivity
• Employee morale
• Workforce rightsizing
• Scaling up capacity
• Upgrading talent/ making strategic hires
• Improving/ introducing organisational agility
• Evaluate flexible staffing models to quickly scale up or down
• Eliminate low performers and supplement with high quality available talent
• Focus on satisfaction and retention of strong core team
• Automate work to reduce overhead labor costs
• Consider strategic hires to strengthen your critical teams
• Execute strategic plan with a focus on strong employee satisfaction as demands start to increase
Customer Acquisition & Recession Proofing
• Operational efficiency
• Developing strategy to get back in action
• Overall impact measurement
• Maintaining overall business performance
• Maintaining trust and reputation
• Customer retention & loyalty
• Identifying opportunities for competitive advantage
• New customer acquisition
• Improving customer experience
• Undertake short-term action plans to weather downturn and mute impact on financial status
• Maintain an acceptable base financial and operating performance level in the face of headwinds
• Focus on products in highest demand and those driving max profit
• Identify mid-term opportunities to capitalise on market shifts
• Consider refocusing on new business in strategic spots
• Focus on ‘A’ and ‘B’ customers driving the greatest revenue share, making sure they get the highest service levels
• Rationalise marginal customers
• Focus on customer acquisition strategy, customer experience, and retention/value strategies for priority customers
• Identify opportunities to gain market share or to enter new markets
• Harness customer insight to forecast future needs
Supply chain optimisation
• Rightsizing inventory for shifts in demand
• Supply chain cost optimisation
• Alternate sourcing considerations
• Scaling up production capacity
• Supply chain optimisation and strategic sourcing
• Update plans based on shifts in customer demand and right-size inventories
• Reconfigure supply chains to find cost reductions in logistics, suppliers and/or inventory levels
• Evaluate alternate supply sources to mitigate risks and lower long-term costs; consider onshoring
• Consider diversifying your supplier base to update your global supply chain footprint
• Assess the cost-benefit of maintaining duplicate facilities or routes on an ongoing basis
• Improve the sales and operations planning process to ensure changes in demand are met without delays, with increased attention on order cycle time and on-time delivery
• Diversify global supply chain footprint
• Renegotiate supply chain agreements, levering volume increases
Cost Optimisation & Financial Hardening
• Ongoing liquidity challenges
• Minimise total tax liability
• Revenue impact forecasting, cash flow analysis
• M&A impacts
• Figuring out financing
• Uncovering new efficiencies
• Managing costs (“new normal” level)
• Rationalise/ strengthen your facilities and capital portfolio
• Improve working capital efficiency
• Leverage tax strategies to improve operating cash flow
• Identify quick-win profit improvement opportunities
• Rationalise/ strengthen your facilities and capital portfolio
• Improve working capital efficiency
• Leverage tax strategies to improve operating cash flow
• Identify quick-win profit improvement opportunities
• Financial planning & forecasting shift from surviving and sustaining to investment, growth, and upturn preparation
• Look for strategic acquisitions or distressed assets that will improve portfolio performance
• Continue focus on minimizing total tax liability
Regulatory Compliance
• Compliance with loan provisions outlined in stimulus bills
• Navigating shifting guidance on social distancing restrictions
• Understand total tax liability implications
• Identifying compliance gaps and inefficiencies
• Increased regulatory scrutiny
• Ensure compliance with loan requirements laid out in stimulus legislation
• Pay special attention to adherence to all HSE standards
• Build a return-to-work plan in alignment with government guidance, considering legal & liability issues as well as childcare considerations/ exceptions for continued work from home
• Anticipate regulators will resume regular oversight duties with a return to focus on data privacy and environmental sustainability
• Improve efficiencies, integrate compliance more closely into growth plans