Hospitals & Health
Systems are implementing health equity plans
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COVID-19 laid bare the existing patterns of inequity in healthcare. Amid a national reckoning of racial and social inequality, healthcare organizations stand on the front lines, charged with the responsibility to act on health equity.
BDO 2021 Health Equity Survey
Assessing Progress and addressing gaps
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Currently have a health equity strategy
in place
Planning to implement in the next
12 months
Planning to implement in 12-24 months
Planning to implement in 24+ months
Do not have plans to implement a health equity strategy
BDO'S TAKE
Hospitals & Health Systems are Planning and
Implementing Health Equity Strategies
37%
BDO'S TAKE
Click to toggle between years and view the Top Three Investment Areas that Improve the Patient Experience
Hospitals & Health Systems are taking the time to educate their staff on how and why health disparities exist and what they can do about it.
BDO'S TAKE
The 2021 Healthcare Digital Transformation Survey was conducted by Rabin Research Company, an independent marketing research firm. The survey included 100 C-level executives at hospitals, academic medical centers, post-acute care facilities, home health and hospice providers, ambulatory service providers, behavioral health facilities and physician/provider groups, with annual revenues between $100 million and $3 billion.
Methodology
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Doctors and Boards take on health
equity discussions
Training initiatives have ramped up
Quality of Care metrics are a
priority KPI
13%
Training initiatives have ramped up
For a comprehensive health equity approach tailored to your patient population, you need perspectives from top-level leaders, the professionals who interact with patients daily and external community stakeholders.
Doctors and Boards Take on Health Equity Discussions
Physicians
74%
Board of directors
73%
Corporate staff
64%
Nurses
61%
Medical support staff
42%
BDO'S TAKE
What KPIs are organizations using to track health equity?
Quality of Care Metrics are a Priority KPI
QOC Measures
62%
Community Engagement
34%
Demographics
22%
Data Collection
14%
Cost
7%
Who is involved in health equity discussions?
Survey Respondents
2020
2021
42%
43%
Telemedicine
EHR Interoperability
50%
Patient Portals
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75%
64%
56%
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Discuss health disparities related to diverse populations
Outline how unconscious bias can influence attitudes, behaviors and expectations
Coach communication skills
Confirm how to meet diverse needs of patients with disabilities and impairments
Gain a deeper understanding of diverse cultures
1
2
3
4
5
Top Health Equity Training Objectives
While QOC measures are the most commonly used metric when evaluating health equity improvement, consistent standards are still needed to measure health equity.
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SEE HOW YOUR HEALTH EQUITY PRACTICES COMPARE TO YOUR PEERS
9%
5%
37%
Support
39%
Business partners / vendors
31%
The BDO Health Equity Survey surveyed 153 hospital executives and leaders in diversity, equity and inclusion (DE&I) regarding their plans to understand, address and measure health equity challenges. The survey was conducted by the Health Information and Management Systems Society (HIMSS) Market Intelligence Unit, a not-for-profit organization dedicated to improving healthcare in quality, safety, cost-effectiveness and access through the best use of information technology and management systems. The survey was conducted in July 2021.
For the full respondent profile, please download the full report via the link above.
Compliant coding and reimbursement
36%
Compliant coding and reimbursement
36%
Top Health Equity Training Objectives
Driving operational efficiencies
Improving customer experience
Implementing change management
Consolidating or upgrading legacy IT
Adopting a new business or revenue model
1
2
3
4
5
Top Health Equity Training Objectives
Currently have a health equity strategy in place
37%
Planning to implement in the
next 12 months
37%
Planning to implement in
12-24 months
13%
Planning to implement in
24+ months
9%
