5
SCARIEST REASONS
TECHNOLOGY
PROJECTS FAIL
Many organizations begin planning for new IT ventures without a clear understanding of how to measure or define their success. As technology projects become increasingly more ambitious in both goals and scope, the risk of failure also rises.
Here are the top 5 reasons why technology projects fail.
Excluding end users from the entirety of the project
planning process
Relying on a one size fits all
training approach
Change is perceived as reactionary
Not planning for on-going communication & support
Disconnect between leadership goals and corporate culture
Most organizations understand the importance of end user involvement during the initial design and planning stages of a technology implementation but fail to include end users beyond that. End user engagement throughout the entire process solidifies post-launch success and fosters product champions.
Standard training videos and materials may not apply to how your end users will use the technology. Training materials need to be customized for the user based on functionality, audience, and use case.
64%
When top-down changes fail to work, leaders most often blame the workforce.
already posess the skills required to change successfully.
Source: Gartner
What is unstructured data?
Source: Gartner
After launching a new project, all existing users are trained but what about new employees that join later? Technology training can be included in the onboarding process.
73%
Source: Gartner
Contracts, emails, mobile data,
business applications, transcripts of calls
RETURN TO TOP
76%
say they are willing to support the change.
65%
of employees say
the quality of training and learning opportunities positively influences their engagement.
When technology change is imminent, the way in which it is communicated can hurt or help the overall implementation success. Communication should focus on how “this will improve the way you work” vs. “we don’t have much choice in making this change.”
Among employees who recently
experienced a significant
organizational change,
43%
are dealing with tensions of
quality vs. speed.
Source: Criteria for Success
5%
of change-affected
employees
Those suffering from change-related
worse than the average employee.
report experiencing moderate to high stress levels.
Consider how information is communicated between leadership and IT teams and acknowledge areas of needed improvement. Trust between IT and the business is critical and there must be room for two-way feedback.
46%
of CIOs report
that culture change is their biggest barrier to success.
Source: Computer Weekly
Loading...
Understanding these concepts and how to combat them will set up organizations for success with their next technology implementation project. BDO Digital guides clients through successful technology implementations.
To learn more about BDO Digital’s Enablement and Adoption services, please contact us.
of employees
of employees
1
2
3
4
5
stress perform is