All organizations
LOWER MIDDLE MARKET ($250-$500M)
MIDDLE MARKET ($501M-$1B)
UPPER MIDDLE MARKET ($1-3B)
All organizations
All organizations
Planning and procurement
25%
28%
15%
13%
19%
Inbound or
outbound logistics
Sales and marketing
Fulfillment
Customer service support
LOWER MIDDLE MARKET ($250-$500M)
LOWER MIDDLE MARKET ($250-$500M)
MIDDLE MARKET ($501M-$1B)
MIDDLE MARKET ($501M-$1B)
UPPER MIDDLE MARKET ($1-3B)
UPPER MIDDLE MARKET ($1-3B)
Planning and procurement
29%
Inbound or
outbound logistics
31%
Fulfillment
16%
Customer service support
13%
Sales and marketing
11%
Planning and procurement
24%
Inbound or
outbound logistics
28%
Fulfillment
15%
Customer service support
19%
Sales and marketing
15%
Planning and procurement
24%
Inbound or
outbound logistics
24%
Fulfillment
16%
Customer service support
25%
Sales and marketing
11%
Click on your revenue breakout to see how your organization benchmarks against peers