All organizations
LOWER MIDDLE MARKET ($250-$500M)
MIDDLE MARKET ($501M-$1B)
UPPER MIDDLE MARKET ($1-3B)
All organizations
All organizations
Cyberattacks or Privacy Breaches
33%
23%
17%
17%
10%
Commoditization or Automation
Poor Customer Experience
Disruption by Industry Competitors
Disruption by Industry Outsiders
LOWER MIDDLE MARKET ($250-$500M)
LOWER MIDDLE MARKET ($250-$500M)
MIDDLE MARKET ($501M-$1B)
MIDDLE MARKET ($501M-$1B)
UPPER MIDDLE MARKET ($1-3B)
UPPER MIDDLE MARKET ($1-3B)
Cyberattacks or Privacy Breaches
37%
Commoditization or Automation
15%
Disruption by Industry Competitors
19%
Disruption by Industry Outsiders
13%
Poor Customer Experience
16%
Cyberattacks or Privacy Breaches
28%
Commoditization or Automation
28%
Disruption by Industry Competitors
13%
Disruption by Industry Outsiders
10%
Poor Customer Experience
20%
Cyberattacks or Privacy Breaches
43%
Disruption by Industry Competitors
24%
Disruption by Industry Outsiders
9%
Poor Customer Experience
9%
Poor Customer Experience
16%