CEO + CFO Virtual Forum

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january 20, 2021 | 10:00 AM - 2:00 PM CT

ceo + cfo Virtual forum

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Wael Barsoum, President & Chief Transformation Officer at Healthcare Outcomes Performance Company

Scott Becker Interviews Johnese Spisso, President of UCLA Health and CEO of UCLA Hospital System

Scott Becker Interviews Nancy Agee, CEO of Carilion Clinic

Michael Dowling, CEO of Northwell Health on How his Health System is Assessing the Issues of Equity and Justice for Minority Communities in the United States

Race in America and Healthcare: Bridging the Gap

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Kenneth Davis, President and Chief Executive Officer, Mount Sinai Health System

Wael Barsoum, MD, President and Chief Transformation Officer of HOPco

Melinda L. Estes, MD, President and Chief Executive Officer, Saint Luke’s Health System

SPECIAL THANKS TO OUR CORPORATE SPONSORS:

BECKER'S CEO + CFO VIRTUAL FORUM

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DISCUSSION TOPICS The less-than-straight journey to value-based care: Where are we now? Which programs have succeeded + which have disappointed? What slows the adoption of value-based reimbursement? How does the broader economy influence the industry's dependence on fee-for-service? A good, hard look at hospitals' competition Retail chains, tech giants, insurers with providers -- what forces have hospitals most concerned? Which competitors could become the best cooperators? Does this competition make hospitals better? Tackling social determinants of health in practice — not just in theory How do hospitals need to navigate the intersection of public health and healthcare in 2021? What incentives are necessary to make a strong case for healthcare providers' greater involvement in community health? Who in the C-suite owns progress made toward improved social determinants of health? A chief executive superpower: Decisiveness How does one strengthen and develop decision-making skills? How does decisiveness show up in CEOs’ work, from routine affairs to high-stakes choices? How can leaders foster and encourage decisiveness on the teams they lead? What our hospitals should leave behind What practices and customs no longer serve hospitals the way they once did? What is it time to retire, halt or correct? Does effectively stopping something require CEOs to flex different muscles than when starting something?

Nancy Howell Agee, President and CEO, Carilion Clinic

Chuck Robb, Senior Vice President and Chief Financial Officer, Saint Luke's Health System

David Feinberg, MD, Vice President Google Health, Google

Rakesh Suri, M.D., D.Phil., Chief Executive Officer, Cleveland Clinic - Abu Dhabi

Wael Barsoum, MD, President and Chief Transformation Officer of HOPco Albert Mosley M.Div., S.T.M., D.D., Ed.D., Senior Vice President and Chief Mission Integration Officer, Methodist Le Bonheur Healthcare Rakesh Suri, M.D., D.Phil., Chief Executive Officer, Cleveland Clinic - Abu Dhabi Moderated by: Morgan Haefner, Becker's Healthcare

The less-than-straight journey to value-based care: Where are we now?

10:00 am CT | Panel discussion

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Melinda S. Hancock, CPA, FHFMA, Chief Administrative and Financial Officer, VCU Health System Howard P. Kern, President & Chief Executive Officer, Sentara Healthcare Denise Prince, MBA, MPH, SVP & COO for Population Health, Mount Sinai Health Partners Moderated by: Brian Zimmerman, Becker's Healthcare

Tackling social determinants of health in practice — not just in theory

11:45 am CT | Panel discussion

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Nancy Howell Agee, President and CEO, Carilion Clinic Kenneth Davis, MD, President and Chief Executive Officer, Mount Sinai Health System Melinda L. Estes, MD, President and Chief Executive Officer, Saint Luke’s Health System Laura Forese, MD, MPH, Executive Vice President and Chief Operating Officer, New York-Presbyterian Moderated by: Molly Gamble, Becker's Healthcare

A chief executive superpower

12:40 Pm CT | Panel discussion

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Mark Laret, President and Chief Executive Officer, UCSF Health Paul Rothman, MD, Chief Executive Officer, Johns Hopkins Medicine; Dean of the Medical Faculty and Vice President of Medicine, Johns Hopkins University Moderated by: Ayla Ellison, Becker's Healthcare

What our hospitals should leave behind

12:40 Pm CT | Panel discussion

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David Feinberg, MD, Vice President Google Health, Google Moderated by: Molly Gamble, Becker's Healthcare

I've Led in Hospitals and Silicon Valley: Here's What Each Needs to Better Understand About the Other

1:20 Pm CT | fireside chat

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Paul Rothman, MD, Chief Executive Officer, Johns Hopkins Medicine; Dean of the Medical Faculty and Vice President of Medicine, Johns Hopkins University

Laura Forese, MD, MPH, Executive Vice President and Chief Operating Officer, New York-Presbyterian

Howard P. Kern, President & Chief Executive Officer, Sentara Healthcare

Albert Mosley M.Div., S.T.M., D.D., Ed.D., Senior Vice President and Chief Mission Integration Officer, Methodist Le Bonheur Healthcare

Mark Laret, President and Chief Executive Officer, UCSF Health

Denise Prince, MBA, MPH, SVP & COO for Population Health, Mount Sinai Health Partners

Marc Boom, MD, President and Chief Executive Officer, Houston Methodist

Melinda S. Hancock, CPA, FHFMA, Chief Administrative and Financial Officer, VCU Health System

Marc Boom, MD, President and Chief Executive Officer, Houston Methodist Hal Paz, MD, Executive Vice President and Chancellor for Health Affairs at The Ohio State University and Chief Executive Officer at Ohio State Wexner Medical Center Chuck Robb, Senior Vice President and Chief Financial Officer, Saint Luke's Health System Moderated by: Laura Dyrda, Becker's Healthcare

A good, hard look at hospitals' competition

10:45 am CT | Panel discussion

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Sheila Antrum, Senior Vice President and Chief Operating Officer, UCSF Health Desi Kotis, Chief Pharmacy Executive, UCSF Health; Associate Dean, UCSF School of Pharmacy James Jorgenson, Chief Executive Officer, Visante Inc. Sponsored by:

Building a High-Performance Pharmacy Enterprise: How UCSF turned pharmacy into a strategic asset

10:45 am CT | featured session

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Andrea Nelson, Chief Operation Officer, VISTA Staffing Solutions Adam Rousey, Senior Vice President, VISTA Staffing Solutions Sponsored by:

Cost Containment: VISTA Staffing Savings Strategies thru Trust, Transparency and Accountability

10:00 am CT | featured session

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featured case study

The buzz around process automation in the revenue cycle industry is gaining rapid attention. Third party automation solutions, as well as revenue cycle services providers, are aggressively making claims about how their solutions bring about pervasive automation. Before you make a significant investment in automation, recognize that revenue cycle process automation should be more about achieving business outcomes and less about applying technology for technology sake. In this paper, we discuss several elements to be considered while embarking on an endeavor to automate business processes. Sponsored by:

Automating the Revenue Cycle: 10 things to consider before you invest in process automation

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Dr. Marina George, MD, MBA, VP Clinical Operations, MD Anderson Cancer Center Dr. Pallabi Sanyal-Dey, MD, Visiting Faculty UCSF, Director Client Services, LeanTaaS Sponsored by:

How MD Anderson is building an effective Inpatient Capacity Management Solution at the height of a pandemic

Private Session - Invite Only

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Steve Hess, Chief Information Officer, UCHealth Mohan Giridharadas, Founder and Chief Executive Officer, LeanTaaS Sponsored by:

Health systems have to fix the fundamentally broken Math in order to navigate any stresses to hospital capacity as highlighted by the current COVID-19 crisis

Private Session - Invite Only

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James Hereford, Chief Executive Officer, M Health Fairview Shelly Schorer, Chief Financial Officer, Northern California Division, CommonSpirit Health Mudit Garg, Co-Founder & Chief Executive Officer, Qventus Sponsored by:

CREATE CAPACITY, RESTORE MARGINS AND REDUCE BURNOUT WITH REAL-TIME OPERATIONS

Private Session - Invite Only

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The need for integrity, vision and communication in the leaders of hospitals has never been greater. In this virtual event, CEOs and CFOs from health systems in every pocket of the U.S. will come together for peer-to-peer conversations in a virtual event modeled to resemble leaders' hallway conversations: to the point, unscripted, concise and with purpose. Attendees will walk away with big picture ideas and tactical best practices. Join us by taking a seat in the corner offices of American health systems, where we'll explore the matters that affect their communities and healthcare most.

Hal Paz, MD, Executive Vice President and Chancellor for Health Affairs at The Ohio State University and Chief Executive Officer at Ohio State Wexner Medical Center

Join NEPC, LLC’s Healthcare Team and Jan Garfinkle, Founder and Managing Partner of Arboretum Ventures, for a special discussion to help healthcare leaders evaluate if they have the skillset and risk tolerance to become successful venture capital investors. This webinar will discuss managing the entire life cycle of a venture capital investment, from deal sourcing to execution to successful exit, and how developing a relationship with a venture capital manager can help support innovation within healthcare systems. Sponsored by:

Elevate Your Healthcare Innovation with Venture Capital Partnerships

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featured webinar

Rob DeMichiei, retired EVP and CFO, UPMC Sponsored by:

Strategic Cost Transformation in Healthcare: Using Activity-Based Costing to Understand and Improve Operating Margin

11:45 am CT | featured session

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As a world-class academic medical center and research enterprise the University of California San Francisco recognized that it had a tremendous opportunity to improve the quality of care associated with medication therapy while also improving the financial contribution to the organization from pharmacy services. As UCSF continues to grow and add additional hospitals and sites of care it was recognized that pharmacy was an under-utilized resource that could make a greater contribution to better clinical and financial outcomes. With a significant return on investment potential and a critical time value for money, UCSF elected to partner with a recognized group of experts specializing in developing and growing high performance pharmacy services. This presentation describes the investment and the process employed by UCSF in a complete reconstruction of its pharmacy enterprise. COO Sheila Antrum describes the background and approach from the UCSF executive team. Visante CEO Jim Jorgenson describes the tactical and operational execution of the project. New UCSF Chief Pharmacy Executive Desi Kotis describes current success and future direction. Learning Objectives: • Understand how the pharmacy enterprise, once considered an ancillary service, has the potential to be a key strategic asset to hospitals & health systems. • Learn about a new approach to pharmacy enterprise leadership structure. • Gain an understanding of how optimizing pharmacy performance can positively impact both expense and revenue management. Learn more about Visante: www.visanteinc.com

Sheila Antrum, Senior Vice President and Chief Operating Officer, UCSF Health

Building a High-Performance Pharmacy Enterprise: How UCSF turned pharmacy into a strategic asset

SPONSORED BY:

Desi Kotis, Chief Pharmacy Executive, UCSF Health; Associate Dean, UCSF School of Pharmacy

James Jorgenson, Chief Executive Officer, Visante Inc.

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COVID-19 put the healthcare providers to the test, causing upheavals to staffing models and major disruptions to the professional and personal lives of front-line healthcare workers. As healthcare systems and medical organizations evolve, it's becoming more apparent that they need a staffing partner that pushes the staffing industry to be more trustworthy, more transparent and more accountable. Amid the COVID-19 crisis, VISTA has helped staff hospitals with physicians from all specialties in regions hit hard by the pandemic. Join VISTA leaders for a discussion on the best practices to deploy critical physician resources while identifying ways to reduce and avoid unnecessary costs

Andrea Nelson Chief Operation Officer VISTA Staffing Solutions

Cost Containment: VISTA Staffing Savings Strategies thru Trust, Transparency and Accountability

SPONSORED BY:

Adam Rousey Senior Vice President VISTA Staffing Solutions

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As organizations adapt to the revenue compression from COVID-19 and increased competition from insurers and digital disrupters, strategic cost transformation becomes critical to success. In order to improve profitability and make strategic cost-reduction decisions, health systems need to have full line-of-sight into their clinical and service-line costs. Allocations/estimates of cost and large pools of overhead are inaccurate, and these obsolete methods have no credibility with physicians and administrators. Activity-based costing is the only way to accurately measure and assess 100% of your clinical costs, understanding where and how resources are being consumed, and by whom. Supported by advanced extrapolation technologies, activity-based costing can place health systems far ahead of their competitors, and it's easier to implement than one would think. In this presentation you will learn: • The differences between activity-based costing, traditional relative value units (RVUs) costing, and ratio of costs-to-charges (RCC) costing. • Why activity-based costing is the best option to gain insight into 100% of your clinical costs, as well as increased transparency into clinical and physician variation. Generally 50% or more of clinical costs are "indirect". • How activity-based costing enables the implementation of service line management at the health system, allowing for improved clinical care delivery and lower costs. • How accurate and repeatable service line financials grant insight into profitability at a physician and diagnosis-related group (DRG) level, enabling consolidation discussions and the identification of areas of inefficiency or excess capacity. • The importance of identifying physician and clinical variation. Activity-based costing can be used to identify these variations and create a roadmap for standardization and optimization. • How activity-based costing can create new “pools” of cost for optimization and reduction using advance analytics to highlight excessive resource consumption and duplication of services.

Rob DeMichiei, retired EVP and CFO, UPMC

Strategic Cost Transformation in Healthcare: Using Activity-Based Costing to Understand and Improve Operating Margin

SPONSORED BY:

Rob DeMichiei served as executive vice president and chief financial officer of UPMC, a $20 billion integrated health care delivery and finance system that spans the full spectrum of care with its network of academic, community and specialty hospitals, doctors’ offices and outpatient sites, insurance services, and international and commercial operations."

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Discover how leading health systems are using real-time operations to create capacity, increase revenues, and reduce costs -- while simultaneously reducing the burdens placed on frontline teams. Join James Hereford, CEO of M Health Fairview, Shelly Schorer, CFO, Northern California Division of CommonSpirit Health and Michael Mucha, VP, Customer Success of Qventus, as they discuss operational and financial strategies for managing through the pandemic and the valuable lessons learned in 2020, including some surprising new data on the impact of optimizing patient flow and reducing excess days. In this exclusive session you will learn: • What “no regret” moves executives are making to accelerate economic recovery, optimize capacity, and empower local decision making • Highly effective strategies for reducing excess days and length of stay • Why health system leaders are prioritizing investments in real-time operations

James Hereford, Chief Executive Officer, M Health Fairview

CREATE CAPACITY, RESTORE MARGINS AND REDUCE BURNOUT WITH REAL-TIME OPERATIONS

SPONSORED BY:

Shelly Schorer, Chief Financial Officer, Northern California Division, CommonSpirit Health

Michael Mucha, VP, Customer Success, Qventus

Thursday, January 28 at 10:00 am PT / 1:00 pm ET

FOR THIS PRIVATE VIRTUAL SESSION

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COVID-19 has brought to the forefront the fact that capacity management is key to providing high-quality access to care for all. Having enough ICU capacity and floor beds available, being able to continue to do elective surgery, adjusting the staff and nursing roster dynamically to avoid burnout are issues that have never been more important than now. Why do health systems find it so hard to address these issues even during "peacetime" and especially during "wartime"? Because the underlying math to match supply with demand is broken. Existing tools and processes need to be fundamentally revamped for health systems to overcome waves of COVID-19 and similar shocks in the future in order to maximize the use of their assets to create value for patients and themselves. In this private, invite-only interactive session, join UCHealth CIO Steve Hess and LeanTaaS Founder and CEO, Mohan Giridharadas, to learn how AI-driven, intelligent systems can optimize the matching or supply in demand - in both “wartime” and “peacetime” scenarios. Join us to learn: • How UCHealth, the largest health system in Colorado, is optimizing capacity across OR, Infusion, In-patient beds, and Clinics • How the powerful use of analytics-based intelligence can help health systems recover faster as they grapple with severe demand-supply shocks Learn more about UCHealth: www.UCHealth.org Learn more about LeanTaaS: www.LeanTaaS.com

Steve Hess, Chief Information Officer, UCHealth

Health systems have to fix the fundamentally broken Math in order to navigate any stresses to hospital capacity as highlighted by the current COVID-19 crisis

SPONSORED BY:

Mohan Giridharadas, Founder and Chief Executive Officer, LeanTaaS

Wednesday, January 20 at 10:00 am CT

FOR THIS PRIVATE VIRTUAL SESSION

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COVID-19 has put the spotlight on inpatient bed capacity, but this issue has been a challenge to many for quite some time. The pandemic has intensified what happens when hospitals run out of the right space and resources when most needed. The resulting delayed or lack of access to care has had serious implications for patients. The growing daily internal chaos has led to significant staff and provider burnout, leaving major healthcare workforce shortages. And finally, the halted/delayed OR procedures has further driven revenue losses leaving very little room in the system for error. In this private, invite-only interactive session, learn how University of Texas MD Anderson Cancer Center, one of the nation’s top academic medical centers, is transforming the heart of its clinical operations. Dr. Marina George, VP of Clinical Operations at MD Anderson, and Dr. Pallabi Sanyal-Dey, Director of Client Services as LeanTaas, will describe how MD Anderson is creating a real-time, predictive capacity management system to drive and enhance patient throughput, staff productivity, and the entire clinical experience. Join us to learn: • Clinical Operational challenges that are being addressed to support efficient and effective inpatient capacity management • How artificial intelligence can leverage EHR data to significantly improve ICU & Bed capacity utilization • Lessons learned, both prior to and during the pandemic on optimizing care delivery Learn more about MD Anderson Cancer Center: https://www.mdanderson.org Learn more about LeanTaaS: www.LeanTaaS.com

Marina George, MD, MBA, VP Clinical Operations, MD Anderson Cancer Center

How MD Anderson is building an effective Inpatient Capacity Management Solution at the height of a pandemic

SPONSORED BY:

Pallabi Sanyal-Dey, MD, Visiting Faculty UCSF, Director Client Services, LeanTaaS

Wednesday, January 20 at 11:00 am CT

FOR THIS PRIVATE VIRTUAL SESSION

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Investing over the past decade has changed. It includes more than just seeking financial goals, it also serves as a medium for strategic initiatives in sectors like healthcare. According to Pitchbook, in 2019, the combined private equity investment in MedTech and HealthTech alone was approximately $53 billion.[1] This new world of investing demands new skills from both investors and allocators. Join NEPC, LLC’s Healthcare Team and Jan Garfinkle, Founder and Managing Partner of Arboretum Ventures, for a special discussion to help healthcare leaders evaluate if they have the skillset and risk tolerance to become successful venture capital investors. This webinar will discuss managing the entire life cycle of a venture capital investment, from deal sourcing to execution to successful exit, and how developing a relationship with a venture capital manager can help support innovation within healthcare systems. Webinar learning points: • The webinar reviews the following topics: • The skills required to manage the entire life cycle of a venture capital investment • The risks that healthcare systems need to be aware of and manage • The value add of working with venture capital funds [1] PitchBook. The Healthcare PE Investment Landscape

Paul Kenney, CFA; Partner, NEPC, LLC

Elevate Your Healthcare Innovation with Venture Capital Partnerships

SPONSORED BY:

Jan Garfinkle; Founder and Managing Partner, Arboretum Ventures

Josh Beers; Senior Research Consultant, NEPC, LLC

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