01

well-established national precedents and forms

02

well-defined roles and responsibilities for both internal and external stakeholders and a documented workflow

03

consolidated alternative negotiated positions for a comprehensive list of issues (step-down clauses)

04

standardized file intake process

05

set of standing instructions

07

execution process which may include material deviations reports

06

communications protocol

09

alternative fee arrangements that do not rely on the billable hour as the billing unit

08

regular reporting